Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jadyn Duncan

Orlando,Fl

Summary

Dynamic and professional hospitality expert with proven leadership and customer service excellence at multiple locations. Adept in multitasking and maintaining professionalism in high-pressure environments. Skilled in mixing and serving beverages, catering to guests, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Bartender

CarnivalLyfe
10.2024 - Current
  • - I worked at multiple different events during Miami Carnival Weekend. ($2 fete, Skinz Foam Fete, Indulge, Welcome to Miami Carnival, etc.)
  • - Efficiently managed multiple tasks and transactions simultaneously while maintaining a professional demeanor.
  • - Crafted cocktails in a timely manner.
  • - Worked quickly and efficiently under pressure, serving a nonstop flow of guests.
  • - Bottle service as needed.
  • - Upselling.
  • - Promoted organized teamwork
  • - Stocked the bar and helped set up event.
  • - Answered questions and directed guests to the appropriate staff when needed (i.e. hookah girls, table girls, etc.)
  • (Seasonal)

Bar Manager/Bartender/Server

Crafty Crab
01.2024 - Current
  • - I am the bar manager at this location, the only bartender in the restaurant and a skilled server.
  • -I'm able to work quickly under pressure and in busy environments, overseeing bar guests, service bar, and my section of tables, all at the same time.
  • -I excel in customer service, multitasking, and I love what I do.
  • -I keep the bar organized, stocked, and clean during busy hours.
  • -I've developed strong working relationships with customers and staff.
  • -I efficiently manage multiple tasks simultaneously while maintaining a professional demeanor.
  • - I handle my cash drawer accurately throughout shift including opening and closing out register each day.
  • - I take care of customers promptly and cordially, exhibiting excellent guest service skills.
  • - Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.

Bartender

Oh Sake Bar and Grill
09.2024 - 03.2025
  • Crafted a wide variety of brunch cocktails, including mimosas, Bloody Mary’s, espresso martinis, and house specials, maintaining high consistency and presentation standards.
  • Delivered exceptional guest experiences in a fast-paced, high-volume lounge setting with live music and weekend brunch crowds.
  • Maintained detailed knowledge of seasonal cocktail menus, food pairings, and daily specials to enhance upselling opportunities.
  • Ensured responsible alcohol service in compliance with local laws and venue policies, checking IDs and monitoring guest behavior.
  • Managed full bar setup and breakdown independently, including restocking, prep, and cleanliness to meet health and safety codes.
  • Collaborated with servers and kitchen staff to ensure seamless service and timely order delivery, even during peak rushes.
  • Built strong customer rapport, leading to repeat clientele and increased tips through attentive, personalized service.

Bartender/Server

Mojito Bar
01.2024 - 10.2024
  • - Provided high-level table and bar service in a high-traffic tourist location, balancing speed with personalized attention.
  • - Prepared and served handcrafted mojitos and Latin-inspired cocktails using fresh ingredients and house recipes.
  • - Took and delivered food and drink orders efficiently, managing multiple tables while maintaining excellent customer service.
  • - Handled daily cash and credit transactions using POS systems, consistently maintaining accurate tabs and closing out smoothly.
  • - Promoted featured drinks and upsold appetizers and entrees, contributing to higher per-guest sales and tips.
  • - Maintained cleanliness and organization of bar area, restocked supplies, and ensured compliance with health and safety standards.
  • - Built repeat customer relationships through a friendly, upbeat, and professional demeanor.

Hostess/Server/Bartender

Bru’s Room Sports Grill
10.2022 - 01.2024
  • - Promoted from server to bartender in 4 months Creating handcrafted drinks and cocktails Customer Service Upselling
  • - Handling cash and a cash register
  • - Tending to a full bar, service bar, and tables simultaneously
  • - Opening and closing the bar/restaurant
  • - Greeted and accommodated guests, building positive experience from first interaction.
  • - Provided excellent customer service by anticipating needs and responding promptly to requests.
  • - Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • - Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • - Assisted with training of new staff members.
  • - Processed payments and completed register transactions accurately.

Hostess/Server

Tulum Prime
01.2023 - 06.2023
  • - I was apart of the opening crew for this restaurant, so I was able to work through and figure out lots of hiccups in order to ensure the restaurant ran smoothly.
  • - Greeted and seated guests in a timely and welcoming manner, managing reservations and waitlists during peak dining hours.
  • - Maintained a smooth front-of-house flow by coordinating with kitchen staff and fellow servers to optimize guest experience.
  • - Handled guest inquiries, special requests, and complaints professionally, ensuring high customer satisfaction and return visits.
  • - Assisted with opening and closing duties, including setup, side work, and cleaning to meet restaurant standards.
  • - Demonstrated adaptability by seamlessly transitioning between hostess and server roles as needed in a fast-paced environment.

Front of House Staff

Huey Magoo’s
01.2022 - 10.2022
  • Greeted customers with a friendly and professional attitude, taking orders accurately and answering menu questions.
  • Operated POS systems efficiently for dine-in, takeout, and online orders, ensuring smooth and timely transactions.
  • Maintained cleanliness and organization of the dining area, drink station, and front counter in line with brand standards.
  • Collaborated with kitchen and back-of-house staff to ensure order accuracy and prompt service.
  • Handled guest concerns and special requests quickly to maintain a positive dining experience.
  • Supported opening and closing duties, including restocking supplies, prepping utensils, and performing end-of-day cleaning tasks.

Education

Criminal Justice

Florida International University
Miami, FL

Skills

  • Customer Service Excellence
  • Cash Handling & POS Systems
  • Multitasking Under Pressure
  • Mixology & Beverage Knowledge
  • Team Collaboration
  • Conflict Resolution
  • Memory retention
  • Service-oriented mindset
  • Hospitality service expertise
  • Time Management
  • Menu & Product Knowledge
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Cleanliness and hygiene
  • Patience and tolerance

Certification

  • First Aid Certification, Present
  • CPR Certification, Present
  • Food Handler Certification, 2022-12-01, 2025-12-31
  • TIPS Bartending License

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Event Bartender

CarnivalLyfe
10.2024 - Current

Bartender

Oh Sake Bar and Grill
09.2024 - 03.2025

Bar Manager/Bartender/Server

Crafty Crab
01.2024 - Current

Bartender/Server

Mojito Bar
01.2024 - 10.2024

Hostess/Server

Tulum Prime
01.2023 - 06.2023

Hostess/Server/Bartender

Bru’s Room Sports Grill
10.2022 - 01.2024

Front of House Staff

Huey Magoo’s
01.2022 - 10.2022

Criminal Justice

Florida International University

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