Knowledgeable Data Analyst successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
3
3
years of professional experience
Work History
Program Assistant
Homebase HelpUSA
08.2023 - Current
Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
Supported the development of new programs through thorough research and analysis of industry trends.
Strengthened communication between team members by establishing clear channels for information sharing.
Lone overseer and manager of Data across two sites.
Compiled data from various sources to provide comprehensive reports for senior management decisionmaking.
Technical Support
SUNY University at Buffalo
08.2021 - 05.2022
Regularly maintained the computers of over 500 students living in dormitories to solve technological and networking issues
Established process improvement strategies that allowed for increase in work efficiency and customer satisfaction
Aided in the reconstruction of student hardware by building or reconfiguring personal computers.
Offered software-related technical support through various communications channels.
Provided technical support to customers, troubleshooting technical issues and providing solutions.
Resident Advisor
SUNY University at Buffalo
08.2021 - 05.2022
Created seven community builder programs per semester for residents' social, educational and personal development
Managed programs with over $8,000 worth of budget and delivered most attended large scale in university history
Developed a positive and inclusive living environment for campus residents and resolved conflicts through mediation
Managed administrative duties: Budgeting, maintenance requests, and incident reports
Served in an on-call rotations for a residential population of more than 500 students.
Coding Assistant
SUNY Univeristy at Buffalo
08.2020 - 05.2021
Worked alongside various students to create projects for employers/companies utilizing the programming languages of Scala/Intellij, Python, C++ and a small amount of C#
Played a major role in cutting the average development time of future projects by 15% by incorporating more efficient object-oriented programming techniques as well as better debugging practices.
Education
Bachelor of Science - Graphic Design
SUNY University At Buffalo
Buffalo
05.2022
Skills
Python
Scala
C
Java
JavaScript
English
Problem-Solving
IT Support
Team Management
Team Leadership
Anime
Video Game Creation
Logistics Assistance
Report Writing
Research
Correspondence Management
Information Management
Digital Art
Job Title
Software Developer
Awards
05/01/20, Dean's List, On the Dean's List from May 2020 until May 2022
05/01/22, Magnum Cum Laude, 3.5 Final GPA
02/01/22, Student Employee of the Month, In recognition of "Outstanding Performance" among over 1000 students as a Residential Advisor.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)