Jadyn Massine
Seattle,WA
Summary
Proven track record in enhancing operational efficiency and safety compliance at SMS International Shore Operations. Excelled in complex problem-solving and conflict resolution, significantly improving customs clearance processes. Demonstrated exceptional communication and customer service skills, ensuring smooth operations and passenger satisfaction. Achieved a notable increase in documentation accuracy and safety standards adherence.
Overview
1
1
year of professional experience
Work History
Port Agent
SMS International Shore Operations
06.2024 - Current
- Maintained a safe working environment by adhering to port safety regulations and conducting regular inspections.
- Facilitated smooth customs clearance processes through timely document submission and effective communication with authorities.
- Ensured timely documentation processing by maintaining accurate records and liaising with relevant authorities.
- Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.
- Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.
Dishwasher/Prep Cook
Coyle's Bakeshop
09.2023 - 03.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Education
High School Diploma -
Ballard High School
Seattle, WA06.2024
Skills
Health and safety compliance
Strong Work Ethic
Cleaning and sanitizing
Punctuality
Safety awareness
Interactive communication skills
Complex Problem-Solving
Heavy Lifting
Customer Service
Proactive and Self-Motivated
Excellent Communication
Conflict Resolution
Timeline
Port Agent
SMS International Shore Operations
06.2024 - Current
Dishwasher/Prep Cook
Coyle's Bakeshop
09.2023 - 03.2024
High School Diploma -
Ballard High School
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