Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
Five Guys Burger And Fries
Buffalo , NY
05.2024 - Current
Served food and beverages at take-out counters to provide fast service to waiting guests.
Upheld high standards of productivity and quality in operations.
Prepared quality products while maintaining portion control and presentation within service goal times.
Wiped down tables and equipment, swept and refilled stock.
Served food quickly for positive guest experiences.
Performed cashier duties such as taking orders, collecting payments and providing change.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Camp Counselor
Mayor Summer Youth
Buffalo, NY
07.2022 - 08.2025
Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
Coordinated and led group activities for campers and counselors.
Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
Established and built relationships with campers to ease fears in new environment.
Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
Barista
Daily Planet Coffee
Buffalo, NY
11.2023 - 05.2024
Implemented feedback from customers to improve service quality and menu offerings.
Collected payments and provided accurate change.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Utilized POS system to receive and process customer payments.
Maintained calm demeanor during high-volume periods and special events.
Supported highest standards of conduct and service to support company reputation.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Salesperson
Strawberry Island Chocolates
Buffalo, NY
03.2022 - 04.2024
Operated register, handled cash and processed credit card transactions.
Educated customers about products and services offered by the company.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Sold, upsold, and cross-sold food products to customers.