Jadyn Puckett
Jacksonville,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Overnight Grocery Clerk
Publix Grocery
04.2022 - Current
- Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
- Enhanced store appearance by organizing displays, ensuring proper signage, and maintaining clean aisles.
- Assisted customers in locating items, providing product information, and offering suggestions for their needs.
- Demonstrated flexibility in scheduling to accommodate staffing needs during peak hours or planned absences of fellow employees.
- Minimized shrinkage by identifying damaged or expired goods and removing them from shelves according to established guidelines.
- Conducted daily inventory counts and verified accuracy of product levels.
Assistant Team Leader
Great Skate
12.2020 - 12.2021
- Streamlined workflow processes through continuous analysis and improvement initiatives that reduced operational inefficiencies.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Drive-Thru Cashier
Lenny's Burgers
03.2020 - 12.2020
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Supported store management by performing inventory checks and restocking items as needed throughout shifts.
- Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Balanced cash drawer at beginning and close of shift.
Education
High School Diploma -
Ironwood High School
Glendale, AZ12.2021
Skills
- Reading Comprehension
- Heavy Lifting
- Pallet Jack Operation
- Product Rotation
- Organizational skills
- Attention to detail
- Shelf organization
- Time management
- Stocking proficiency
- Loss prevention
- Product knowledge
- Problem-solving
- Task prioritization
- Merchandising
- Workplace safety
- Inventory management
- Adaptability
- Inventory Counts
- Forklift operation
- Stock Rotation
- Equipment Operation
- Stock Replenishment
- Unloading Trucks
- Product Inspection
- Deadline Adherence
- Maintaining Safety
- Product Restocking
- Drawer Balancing
- Payment Processing
- Table Bussing
- Food Inspection
- Table Setting
- Safe Food Handling
- Supply Restocking
- Beverage Preparation
- Cash Handling
Timeline
Overnight Grocery Clerk
Publix Grocery
04.2022 - Current
Assistant Team Leader
Great Skate
12.2020 - 12.2021
Drive-Thru Cashier
Lenny's Burgers
03.2020 - 12.2020
High School Diploma -
Ironwood High School