Detail-oriented professional with strong management skills and the ability to adapt to any and all opportunities thrown my way. Proven ability to streamline operations and enhance team performance.
Overview
5
5
years of professional experience
Work History
Front Desk Administrator
Life Without Limits
Muskegon, MI
05.2024 - Current
Managed incoming calls, directing them to appropriate staff members.
Scheduled appointments and maintained the front desk calendar efficiently.
Performed administrative tasks such as filing, copying, data entry, and scanning documents.
Handled payment processing and provided customers with receipts, proper bills, and change.
Updated the database with new customer information after each transaction was completed.
Assistant Manager
WESCO
Muskegon, MI
10.2022 - 05.2024
Assisted General Manager in any area needed including hiring, firing, facilitating meetings, correction notices, etc.
Assisted in training new staff on company policies and procedures.
Managed inventory levels and ensured accurate stock replenishment.
Implemented process improvements to streamline operational workflows.
Supervised daily operations, including scheduling shifts, assigning duties.
Collaborated with management on developing strategic plans for achieving business goals.
Shift Leader
WESCO
Muskegon, MI
10.2021 - 10.2022
Supervised daily operations and ensured compliance with safety protocols.
Trained new staff on company policies, procedures, and equipment usage.
Assisted in resolving customer inquiries and provided excellent service support.
Assisted general manager with operations game plan and company initiatives implementation.
Sales Associate
WESCO
Muskegon, Michigan
07.2020 - 10.2021
Managed inventory levels and restocked merchandise on the sales floor.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to maintain a clean and organized store.
Handled customer inquiries and resolved issues promptly and professionally.
Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Fruitport High School
Fruitport, MI
05-2020
Associate of Science - General Education
Muskegon Community College
Muskegon, MI
Skills
Database management
Team leadership
Customer service
Attention to detail
Time management
Problem solving
Affiliations
Currently enrolled in MCC and starting my last semester towards my Associates Degree August 2025!
Children’s Ministry Director / Video Production - Editor & Videographer / Project Manager at Without Limits Christian CenterChildren’s Ministry Director / Video Production - Editor & Videographer / Project Manager at Without Limits Christian Center