Jadyn Smedley
Baird,TX
Summary
Crew Leader at McDonald's with an incentive to enhance operational efficiency and boost team morale. Excellent in crew management and multitasking, I made improvements that reduced wait times and Improved customer satisfaction. I know how to reduce conflict and encourage collaboration. I consistently ensured high-quality service and a positive work environment.
Overview
4
4
years of professional experience
Work History
Crew Leader
McDonald's
01.2022 - Current
- Led daily team meetings to discuss goals, performance, and areas for improvement.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
- Coached team members on customer service best practices to improve guest satisfaction.
- Managed shift operations, ensuring compliance with company policies and procedures.
- Facilitated conflict resolution among crew members to maintain a positive work environment.
- Encouraged teamwork and collaboration among crew members to foster a supportive atmosphere.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Maintained cleanliness and organization in the kitchen and dining areas to uphold standards.
- Supported management in implementing promotional campaigns and special events.
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Boosted crew morale and productivity through effective leadership and regular feedback sessions.
- Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
Education
No Degree - Pre-Nursing
Cisco College
Abilene, TXHigh School Diploma -
Baird
Baird, TX05-2024
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
Timeline
Crew Leader
McDonald's
01.2022 - Current
No Degree - Pre-Nursing
Cisco College
High School Diploma -
Baird