Jadyn Torres
Colorado Springs,CO
Summary
Personable and efficient with strong communication skills and positive attitude. Familiar with patient scheduling and administrative tasks, adept at using medical software and handling patient inquiries. Committed to creating welcoming environment and ensuring smooth office operations.
Overview
3
3
years of professional experience
Work History
Front Desk Medical Receptionist
Springs Aesthetics: Oculofacial Plastic Surgery
08.2024 - 04.2025
- Greeted patients and visitors warmly, ensuring a positive first impression of the medical facility.
- Managed appointment scheduling using electronic medical record systems for efficient patient flow.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Collected patient information and insurance details accurately to facilitate seamless check-in processes.
- Answered phone calls professionally, addressing inquiries and directing calls to appropriate staff members.
Shift Lead
Old Navy
05.2022 - 08.2024
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new team members on operational procedures and customer service standards.
- Coordinated shift schedules, optimizing staff allocation for peak business hours.
- Collaborated with management to develop promotional displays that increased product visibility and sales.
- Conducted regular inventory audits, ensuring accuracy and availability of merchandise on the sales floor.
Team Member
Panera Bread
11.2021 - 05.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards.
- Collaborated with team members to streamline order preparation and service times.
- Assisted in training new employees on menu items and operational procedures.
Education
Bachelor of Science - Nursing
University of Colorado At Colorado Springs
Colorado Springs, CO12-2028
Skills
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
- Payment collection
- Telephone etiquette
- Front desk operations
- Appointment scheduling
Timeline
Front Desk Medical Receptionist
Springs Aesthetics: Oculofacial Plastic Surgery
08.2024 - 04.2025
Shift Lead
Old Navy
05.2022 - 08.2024
Team Member
Panera Bread
11.2021 - 05.2022
Bachelor of Science - Nursing
University of Colorado At Colorado Springs