Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Jadyn Trahan

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant Supervisor

RFSA Dermatology
San Antonio, TX
05.2023 - Current
  • Maintained records of employee attendance, discipline issues, leave requests, training sessions attended by employees.
  • Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
  • Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
  • Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
  • Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
  • Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
  • Developed strategies for improving efficiency in patient scheduling processes; implemented revised protocols accordingly.
  • Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
  • Collaborated with management teams from other departments to identify opportunities for cross-functional collaboration.

Medical Assistant

RFSA Dermatology
San Antonio, TX
11.2022 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Fitness Instructor

Orangetheory Fitness
San Antonio, TX
05.2021 - Current
  • Provided personal training services to clients according to their individual needs.
  • Assessed clients' physical condition and health history through consultation, interview and physical assessment tests.
  • Monitored client progress throughout exercise sessions to ensure safety and effectiveness of program design.
  • Conducted ongoing assessments of clients' abilities, strengths, weaknesses and limitations when necessary.
  • Encouraged participants to reach their fitness goals with positive reinforcement techniques.
  • Performed administrative duties such as scheduling appointments, processing payments and ordering supplies.
  • Ensured that all equipment was properly maintained in accordance with safety protocols.
  • Advised members on proper use of fitness equipment during individual or group sessions.
  • Provided guidance on how to modify exercises based on injury or disability status.
  • Promoted gym membership packages by providing tours of the facility or answering questions about available services.
  • Collaborated with other fitness professionals regarding best practices for promoting healthy lifestyles.
  • Demonstrated stretching, cool-down and recovery techniques following workouts.
  • Motivated clients to stay committed to preset fitness goals.
  • Helped clients utilize fitness equipment properly using verbal instructions and demonstrations.
  • Identified different muscle groups and explained ways to strengthen specific muscles.
  • Kept track of client fitness goals, progress and personal records.

Lifeguard

League City Church of Christ
League City, TX
05.2015 - 08.2022
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Assisted with swim lessons for guests and members of the facility.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Responded quickly to medical emergencies in the pool area.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Prepared detailed incident reports following accidents or other incidents.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Watched over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained neat and clean pool area and clean water.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Used training and medical supplies to examine injured people and administer first aid.

Swim Lesson Instructor

Self-employed
League City, TX
05.2014 - 08.2022
  • Instructed swimmers on proper stroke technique, including freestyle and backstroke.
  • Demonstrated proper breathing techniques for each stroke to ensure safety and efficiency in the water.
  • Provided feedback to swimmers on their progress in a positive and encouraging manner.
  • Encouraged swimmers to challenge themselves and build confidence in the pool.
  • Monitored student development during class activities and provided individual instruction when necessary.
  • Developed lesson plans tailored to meet the needs of each swimmer's skill level.
  • Maintained accurate records of student attendance and progress throughout the season.
  • Communicated regularly with parents about their child's performance in lessons.
  • Adapted teaching methods as needed to accommodate different learning styles among students.
  • Evaluated swimmers' abilities through observation of strokes and drills performed during lessons.
  • Taught basic water safety skills such as floating, treading water, rescue techniques.
  • Performed CPR and first aid when necessary according to established protocols.
  • Created fun activities that reinforced swimming skills while keeping students engaged.

Clerk

Jamail and Smith Construction
Houston, TX
05.2015 - 08.2021
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Generated daily reports of sales activity for management review.
  • Prepared deposits according to established procedures.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Compiled customer information into organized databases for easy access.
  • Performed data entry tasks to update customer accounts records.
  • Resolved discrepancies between invoices and purchase orders quickly.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Provided administrative support such as scheduling appointments or meetings.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Utilized computer software programs to create reports, labels, forms.
  • Communicated with customers and employees to answer questions or explain information.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.

Sales Associate

Orangetheory Fitness
San Antonio, TX
08.2020 - 05.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.

Education

Bachelor of Science - Biochemistry And Molecular Biology

Trinity University
San Antonio, TX
05-2022

Skills

  • Regulatory compliance understanding
  • Conflict resolution abilities
  • Patient Care Coordination
  • Staff Training and Development
  • Patient Scheduling
  • Data Entry
  • Patient-focused care
  • HIPAA Compliance
  • Procedure Assistance
  • Exercise programming
  • Group Instruction
  • Customer Engagement
  • Strength training expertise
  • Equipment Preparation

Affiliations

  • Student-Athlete for Trinity University Swim Team
  • Volunteer at the San Antonio Food Bank Warehouse

Languages

Spanish
Limited

Accomplishments

  • Murchison Scholarship Recipient, awarded by Trinity University
  • Semmes Distinguished Scholarship Candidate, offered by Trinity University for Natural Science majors
  • Trinity University Towers Scholarship Candidate, offered by Trinity University for a select group of students

Certification

  • National Academy of Sports Medicine Certified Personal Trainer
  • CPR/AED and First Aid Certification by the American Heart Association

Timeline

Medical Assistant Supervisor

RFSA Dermatology
05.2023 - Current

Medical Assistant

RFSA Dermatology
11.2022 - Current

Fitness Instructor

Orangetheory Fitness
05.2021 - Current

Sales Associate

Orangetheory Fitness
08.2020 - 05.2021

Lifeguard

League City Church of Christ
05.2015 - 08.2022

Clerk

Jamail and Smith Construction
05.2015 - 08.2021

Swim Lesson Instructor

Self-employed
05.2014 - 08.2022

Bachelor of Science - Biochemistry And Molecular Biology

Trinity University

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Jadyn Trahan