Jadyn Woltring
Exeter,CA
Summary
Proven leader with extensive experience in team management and staff development. Skilled in training new employees and implementing process improvements to boost service quality and operational efficiency. Recognized for strong team leadership, conflict resolution, strong communication, and ability to create positive customer experiences.
Overview
6
6
years of professional experience
Work History
Shift Lead/ Travel Trainer
Dutch Bros
Tulare, CA
12.2020 - 04.2026
- Trained and mentored new team members on operational procedures and company standards.
- Implemented process improvements to enhance speed of service and reduce wait times.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Monitored inventory levels, conducting regular audits to maintain product availability.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained newly hired sales team in upselling techniques.
- Traveled to multiple locations to train and mentor new employees
- Taught company procedures, beverage quality standards, customer service expectations, and workflow efficiency.
- Supported new stand openings and helped develop successful, confident team members
- Built lasting relationships with customers through friendly, personalized service.
- Resolved customer concerns professionally and efficiently
- Thrived in a fast paced environment while maintaining a positive attitude and strong attention to detail.
Sales Associate
Champs Car Wash Express
Visalia, CA
09.2020 - 12.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated customers on available wash packages and successfully uploaded memberships and premium services.
- Processed cash and credit card transactions accurately using the point-of-sale system.
- Performed vehicle preparation, including bug removal, window wiping, and tire shine application to enhance customer satisfaction.
- Balanced cash drawers and completed end-of-day deposits with accuracy.
- Maintained a clean, organized, and safe work environment.
Education
High School Diploma -
El Diamante High School
Visalia, CASkills
- Guest service
- Customer service focus
- Sales and Upselling
- Cash Handling and Deposits
- POS system
- Inventory Management
- Leadership and Team Management
- Staff development
- Employee Training and Development
- Team motivation
- Conflict Resolution
- Strong Communication
- Time Management
- Fast-Paced Operations
Timeline
Shift Lead/ Travel Trainer
Dutch Bros
12.2020 - 04.2026
Sales Associate
Champs Car Wash Express
09.2020 - 12.2020
High School Diploma -
El Diamante High School