Jae Butler

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.

Provide a customer first culture
1.Maintains high visibility in the store and interacts with customers
2.Follows company customer service programs and initiatives
3. Resolves customer complaints in a timely and professional manner
4. Prioritizes and delegates tasks for assigned shifts in a manner that supports excellent customer service
5. Has a strong commitment to the delivery of TCF and the Corporate Mission to customers at all times
6. Acts with integrity by demonstrating Sheetz Values
7. Has the flexibility needed to meet the needs of the customers

8. Complete food and beverage management task

9. Maintain food safety standards

10. Maintain cleanliness standards

11. Supervise food and beverage preparatio

12. Complete time and temperature documentation

13. Complete food and beverage code checks

14. Support Talent Management initiatives

15. Support recruiting initiatives for assigned stor

16. Support hiring initiatives for assigned stor

17. Support all training programs and initiative

18. Coach employees for performance improvement