Jae C. Mathis
Westminster,MD
Overview
13
13
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon Air
11.2023 - Current
- Lead associates in day to day operations on the ramp. Set expectations for the associate’s and goals with the team for successful and safe download and upload of the aircraft. Helped to teach the associates safety in the aircraft and on the ramp. Lead in the blocking in of the aircraft and the set up of multiple banks and procedures to keep the team safe and working efficiently. Kept the team spirit and energy up throughout the shift and flights by checking in with the associates, making sure they had the support and tools they needed, and making sure they were following AGOM and safety standards. Jumped in to move big equipment and help load airplanes with K-Loaders as needed to assist the team when there was no associates available. Ran strict time schedules and took detailed notes around the upload and download process, took inventory images of the aircraft and documentation of the GSE to ensure that equipment was in proper working order for the operation.
Ramp Agent
Amazon Air
02.2022 - Current
- Associate Safety Committee May 2022- Present
- Global Ambassador February 2023-Present
Process Guide
Amazon Air
02.2023 - 11.2023
- Guided associates though all processes of pre-aircraft arrival and pre-aircraft departure. Lead associates throughout the gate set up and the unloading and staging process of receiving products for upload and transfer to other sites. Delegated associates to positions and tasks needed to complete the download process and upload process. Assisted other areas as a leader such as labor share, safety training, and process training to new hires and veterans alike.
Laborer
C.J. Miller LLC
01.2022 - 02.2022
- Learned new skills and how different machines work and implemented the new skill immediately. Worked on a team to accomplish goals set forth by the foreman. Used communication to instruct and learn were the apparatus needed to be and were the tasks around the site needed to be performed.
Personal Lines Producer & Human Resources Manager
Williams, Turner, & Mathis, Inc.
11.2016 - 10.2021
- Educated and advised clients about policy and coverage options available based on client’s specific assets and needs. Creates applications and forms for the insured via computer system software, handles sensitive financial and personal information, binds coverages, and issues policies. Initiates opportunities for clients to bundle and adjust coverages for maximum value and benefit. Provides necessary documentation and proofs of coverage for outside vendors on behalf of the client. Creates detailed notes on conversations, emails, and other communication with clients for inner agency communication.
- Acts as agency contact for approximately thirty different carriers, underwriters, and claims adjusters. Schedules carriers’ presentations to the agency and acts as agency distributor for new products and information. Analyzes carrier retention reports and customer service usage reports and implements corrections or trainings to sales teams as needed.
- Worked as agency Human Resources Manager through maintenance of timecards, time-off requests, vacations, and payroll of twenty-five full-time employees. Assists and interviewing and hiring of agency employees. Handles on-boarding of new employees, training of timecard and payroll systems, and enrollment with 401K’s and various other benefit programs. Adjusts salaries and benefits throughout the year as bonuses and health insurance programs are changed or implemented. Created and updates employee procedures manual.
- Worked on the eighteen-month-long implementation, training, and education of “EPIC,” a new Agency Management System in 2018. Trained and provided education on “EPIC Quotes” and other programs to all personal lines employees. Researched and collaborated with potential vendors to find best fit for software needs.
Account Manager
Linda Allen State Farm
01.2016 - 11.2016
- Managed accounts and provided customer service to various personal, commercial, and health insurance buyers. Educated clients on policy content and advised clients best ways to mitigate risks. Created and sought to achieve monthly sales goals.
Activities Director
Activities Director, Camp Summit
09.2012 - 11.2014
- Was in charge of the daily activities for approximately 100 campers a week at a residential weekly fall camp. Managed
- (Seasonal)
Teens Counselor and Open-boat Instructor
Teens Counselor and Open-boat Instructor
05.2012 - 08.2014
- Led and taught teens and young adults with ID, and special needs how to
- (Seasonal)
Education
Associates Degree - Nursing
Community College of Baltimore County
Catonsville, MD05.2025
Bachelor of Science - Outdoor Leadership
Young Harris College
Young Harris, Georgia05.2012
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National Outdoor Leadership School
Christchurch04.2011
Skills
- Safety management
- Medication Administration
- Foley Catheter Application and Care
- GI Tube Feeding and Treatment
- Patient Care and Assessment
- Bed Bath
- Patient Hygiene and Personal Care
- Workflow management
- Assignment delegation
- Management support
Certification
- First Aid ALS CPR and AED Expiration 2026
- Certified Nursing Assistant 2026
- SIDA Badge Expiration 2026
- K-loader Expiration 2026
- Cargo Tractor Expiration 2026
- Belt Loader Expiration 2026
- Headset Operator Expiration 2026
Awards
Time Magazine Person of the Year 2006
CLINICAL EXPERIENCE
- Fundamentals. 90 Hours St. Agnes Hospital
- Concepts I 112.5 Hours Johns Hopkins Hospital Howard County
- Pediatric Nursing 45 Hours University of Maryland Medical Center
- Mental Health Nursing 45 hours Franklin Square Hospital
- Concepts II. 108.5 Hours Northwest Hospital
- Obstetrical Nursing 45 Hours Carroll Hospital Center
- Concepts III. 108 Hours Johns Hopkins Hospital
- Clinical 545 Hours Total
BLS Provider
- Jennifer Mathis has successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
- Issue Date: 2023-08-19
- Renew By: 2025-08
- Training Center Name: Fortis College - Mobile
- Training Center ID: FL20732
- Training Center City, State: Mobile, AL
- Training Center Phone Number: (251) 450-8005
- Training Site Name: Kayani Health Solutions
- Instructor Name: Adokya Solarin
- Instructor ID: 0421044079
- ECard Code: 225316782089
- QR Code
Timeline
Process Assistant
Amazon Air
11.2023 - Current
Process Guide
Amazon Air
02.2023 - 11.2023
Ramp Agent
Amazon Air
02.2022 - Current
Laborer
C.J. Miller LLC
01.2022 - 02.2022
Personal Lines Producer & Human Resources Manager
Williams, Turner, & Mathis, Inc.
11.2016 - 10.2021
Account Manager
Linda Allen State Farm
01.2016 - 11.2016
Activities Director
Activities Director, Camp Summit
09.2012 - 11.2014
Teens Counselor and Open-boat Instructor
Teens Counselor and Open-boat Instructor
05.2012 - 08.2014
Associates Degree - Nursing
Community College of Baltimore County
Bachelor of Science - Outdoor Leadership
Young Harris College
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National Outdoor Leadership School
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