Jae Edwards

• Assist students in selecting courses to align with interests and abilities.
• Review transcripts to determine eligibility for admission to college or specific programs.
• Provide students with information about educational and career planning, university resources and academic programs.
• Create presentations to inform students about college programs and opportunities.
• Provide support and guidance to students experiencing academic and personal troubles.
• Record grades and develop accountability through bi-weekly progress monitoring.
• Create budgeting exercises to equip students with crucial, practical knowledge.
• Demonstrate strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
• Mentor students offering advice and support on topic selection, appropriateness and academic value.

• Encouraged students to think critically and develop problem-solving skills.
• Led group discussions and activities to stimulate student learning.
• Encouraged student participation and provided feedback to improve student performance.
• Utilized various technology tools and platforms to enhance student learning.
• Developed and maintained course Web sites.
• Excellent communication skills, both verbal and written.
• Participated in student and faculty events to highlight program offerings, engage students and increase profile on campus.

• Produce original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
• Set up for shots according to production schedules, weather and lighting conditions and available equipment.
• Conserve footage archive by organizing, labeling and tagging with metadata.
• Set up technical details, lighting and sound of shots.
• Maintain over $30,000 worth of equipment by designing and sticking to preventive and regular maintenance schedules.
• Answer client queries and complaints to provide strong customer service.
• Take photographs and videos during special events for promotional materials and social media pages.
• Maintain consistency of internal and external communications across mediums.
• Skilled at working independently and collaboratively in a team environment.
• Contact clients via calls, texts, emails and social media.

• Completed preliminary paperwork for incoming and outgoing patients.
• Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
• Compiled and analyzed data to track admissions trends and make recommendations for improvements.
• Handled inquiries from prospective patients to provide detailed information regarding admissions process.
• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Oversaw inpatient and outpatient functions.
• Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
• Assisted clients with completion of applications and paperwork.
• Communicated with people from diverse cultures and backgrounds on application process.
• Interviewed applicants and explained scope of available benefits.

• Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
• Supported clients with compassionate, empathetic face-to-face counseling.
• Monitored accounts for compliance with established payment plans and flagged non-compliances.

● Conducted government and military personnel in-processing and out-processing to and from the Pentagon.

● Consistently worked to assist with the development of new and innovative systems to help maximize program efficiency.

● Ensured quality and quantity of documentation in personnel files.

● Provided reliable trending analysis of current and past data related to budget and personnel utilization.

● Planned, prepared and conducted analysis to facilitate completion of long range planning documents.

● Implemented and updated of all client status, accounts, and documentations.

• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Handled client correspondence and tracked records to foster office efficiency.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.