Summary
Overview
Work History
Education
Skills
Websites
Title Company Appointments
Timeline
Generic

Deborah Elig

Summary

Hardworking underwriter with over 30 years of experience in real estate title insurance. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.

Overview

32
32
years of professional experience

Work History

Administrative Assistant, Title Examiner, and Underwriter

Punctual Abstract
04.2021 - 10.2022
  • Assisted with training other employees on computer software necessary for file completion as well as answering questions from various departments to coordinate and streamline due dates for clients
  • Review and prepare commitments for multiple clients across the country for both residential and commercial properties, including multi-parcel and multimillion-dollar deals
  • Proofread and review all work submitted by the initial/local title searchers to confirm legal descriptions, chain of title, and any other imperative information such as taxes, liens, and judgments relative to the property (or properties)
  • Produce client-specific reports in the template and time frame desired
  • Assist with training and advising other employees regarding underwriting in the company-specific program known as PABS
  • Clients worked with include but are not limited to Stewart Title, Amrock Title, Bennington Title, Tiago Title, and more
  • Systems worked on include but are not limited to Softpro/Softpro 360, Qualia, Stewart Title's portal, and more.
  • Reduced claim exposure by diligently analyzing property records and identifying potential title defects.
  • Conducted thorough research of public records, ensuring accurate information was provided in title reports.
  • Trained junior underwriters on company policies, industry regulations, and best practices for efficient workflow management.

Closed Files Underwriting Support

Performance Title & Settlement
04.2021 - 10.2021
  • Produce both owner's and lender's final title policies for closed files, as well as provide any necessary endorsements or corrections as needed.

Closer, Underwriter, & Administrative Assistant

American Title & Settlement Agency, LLC
04.2020 - 04.2021
  • Perform most out-of-office closings at various banks or residences and perform in-office closings as needed
  • Available to underwrite files when the primary underwriter was out of the office or if volume was higher than normal as well as write-up files to be sent to policy
  • Within the office, review various documents prepared by attorneys for accuracy and completion as related to the file they correlate to, including but not limited to vesting names, legal descriptions, tax map numbers, etc
  • Assisted with answering phones and welcoming clients in the office for their appointments.
  • Facilitated higher client satisfaction ratings by consistently providing personalized attention throughout the entire closing process.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
  • Facilitated seamless real estate transactions by accurately executing all necessary documents, including deeds, mortgage notes, and affidavits.

Senior Certified Commercial Underwriter and Operations Manager

Virginia Title Center, LLC
05.1990 - 10.2019
  • Underwrite assigned files based on title examiner reports and lender-specific title orders
  • Review of title examiner reports for judgments, liens, delinquent taxes, and other outstanding items that could bring up issues for the title company to insure title
  • Compiled reports based on underwriter activity and productivity
  • Assisted with inventory management and ordering supplies as needed
  • Helped to answer phone calls and assist clients with either scheduling appointments, directing calls to the necessary person, or answering questions as needed.
  • Enhanced client satisfaction by providing accurate and timely title reports and documentation.
  • Reduced errors in title examinations through diligent verification of property records and legal descriptions.
  • Assisted colleagues in complex cases, sharing expertise to resolve challenging title issues.
  • Supported fellow Title Examiners with training on best practices, contributing to a more skilled team overall.
  • Kept detailed records of each case, ensuring accurate information was readily available when needed for future reference or audits.
  • Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.

Education

Certificate of Paralegal Studies -

George Washington University
Washington, D.C.
01.1982

Bachelor of Science in Economics -

Radford University
Radford, VA
01.1981

Skills

  • Answering phones
  • Greeting clients
  • Ordering supplies
  • Flexibility
  • Time Management
  • Typing Speed and Proficiency
  • Written and Verbal Communication
  • Attention to Detail
  • Phone Etiquette
  • Clerical Support
  • Mail Handling
  • Adaptability

Title Company Appointments

  • Virginia License Number, 580101, 1990, Present
  • Fidelity National Title, 2020, Present
  • Old Republic Title, 2020, 2021
  • First American Title, 2020, 2021
  • Investors Title, 1990, 2019

Timeline

Administrative Assistant, Title Examiner, and Underwriter

Punctual Abstract
04.2021 - 10.2022

Closed Files Underwriting Support

Performance Title & Settlement
04.2021 - 10.2021

Closer, Underwriter, & Administrative Assistant

American Title & Settlement Agency, LLC
04.2020 - 04.2021

Senior Certified Commercial Underwriter and Operations Manager

Virginia Title Center, LLC
05.1990 - 10.2019

Certificate of Paralegal Studies -

George Washington University

Bachelor of Science in Economics -

Radford University

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Deborah Elig