Jae Jung
Schnecksville,PA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food and restaurant industry. Solid team player with positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships with co-workers and customer.
Overview
12
12
years of professional experience
Work History
College Level Math and Science Tutor
Great Falls College - Montana State University
01.2019 - 05.2020
- Tutored students of college algebra, statistics, calculus I, II, and III (all the way up to differential equation), chemistry I and II, as well as physics.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of traditional and non-traditional students to strengthen subject comprehension, boost confidence and build important learning skills.
Service Specialist
US Air Force
04.2008 - 04.2018
- Completed Shift Leader Course and Fitness Specialist course through USAF
- Managed shifts at dining facility, cooking and serving over 3000 airmen daily for six years
- Managed storeroom of dinning facility. Ordering, receiving, inventory control and managing front and back of the house POS system for two years
- Managed inventory, upkeep of equipment and scheduling of staff at fitness center for one year and lead shifts there for another year
Education
Bachelor of Science - Aerospace Engineering
University of Colorado At Boulder
Boulder, CO01.2024
Associate of Science -
Montana State University - Great Falls College of Technology
Great Falls, MT05.2020
High School Diploma -
Parkland High School
Allentown, PA05.2006
Skills
- Proficiency in College Level Mathematics and Science
- Clear Instruction and Communication
- Computer Proficiency and Microsoft Office
- Inventory Management
- Proficiency in POS system
- Customer Service
- Shift Management
- Scheduling
Timeline
College Level Math and Science Tutor
Great Falls College - Montana State University
01.2019 - 05.2020
Service Specialist
US Air Force
04.2008 - 04.2018
Bachelor of Science - Aerospace Engineering
University of Colorado At Boulder
Associate of Science -
Montana State University - Great Falls College of Technology
High School Diploma -
Parkland High School
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