Dedicated and adaptable professional with a strong work ethic and a commitment to continuous improvement. Proven ability to manage operations, enhance productivity, and deliver excellent customer service in various roles across multiple industries.
Overview
15
15
years of professional experience
Work History
Operations Manager
Midwest Cargo Solutions
06.2023 - Current
Oversee daily operations and ensure efficient workflow across all departments.
Implement process improvements to enhance productivity and reduce costs.
Manage logistics and transportation operations to ensure timely delivery of goods.
Collaborate with vendors and clients to optimize supply chain performance.
Analyze operational data to identify trends and opportunities for improvement.
Manage LG appliance installation and delivery services to ensure customer satisfaction and timely service.
Safety Manager
Jeffery Freight Lines
04.2022 - 06.2023
Developed and implemented safety policies and procedures to ensure compliance with federal and state regulations.
Conducted safety training sessions and workshops for employees.
Monitored safety performance and investigated incidents to determine root causes and preventive measures.
Collaborated with management to promote a culture of safety within the organization.
Maintained safety records and prepared reports for management review.
Regional Manager
Hiossen Inc
04.2020 - 04.2022
Travelled in and out of state to find potential future clients and introduce myself and the company.
Managed a team of sales representatives to meet sales quotas and provide excellent customer service to clients.
Worked with HR to efficiently hire and terminate workers as needed.
Collaborated with Regional Directors to create a sales plan geared toward large dental corporations.
Sales Representative
Dong Sung World Wide
01.2017 - 10.2019
Coordinated with team members to reach out to potential clients and develop strategies to increase potential buyers.
Travelled in and out of state to follow up on orders and introduce new products.
Coordinated with the accounting department on A/R and collected payments when necessary from clients.
Worked with management on new specials and deals for clients.
Attended seminars on current pharmaceutical products and shows in Las Vegas to promote products.
Hotel Manager
JJ Grand Hotel
01.2011 - 12.2014
Managed day-to-day operations of the hotel.
Communicated with travel agencies to promote new deals and offers for guests.
Maintained an efficient schedule with all employees and interacted with guests to ensure an impeccable stay.
Resolved any issues during daily operations and managed payroll.