Jae Robinson
Lake Elmo,MINNESOTA
Summary
Motivated production associate with a strong work ethic and positive attitude. Experienced in collaborating with teams to optimize workflows and ensure compliance with quality standards, ready to contribute to operational excellence.
Overview
11
11
years of professional experience
Work History
Manufacturing Production Associate
Andersen Windows Inc.
Bayport, MN
07.2025 - Current
- Operated production machinery to assemble window components efficiently.
- Conducted quality checks on finished products to ensure compliance with standards.
- Collaborated with team members to meet daily production goals consistently.
- Maintained a clean and organized work environment to enhance safety protocols.
- Assisted in troubleshooting equipment malfunctions, minimizing downtime.
- Followed detailed work instructions and safety procedures for all tasks.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
- Assembled products according to changing daily work orders and specific customer needs.
- Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
- Mentored new hires on company policies, standard operating procedures, and specific job responsibilities to foster a supportive work environment.
- Participated in regular performance reviews with supervisors to discuss areas of strength and opportunities for growth within the company, striving for continuous professional development.
- Met production targets and tight deadlines by collaborating closely with team members.
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
Guest Service Representative
Kwik Trip
Oak Park Heights, MN
08.2022 - 01.2026
- Maintained cleanliness and organization of the store environment to enhance customer experience.
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Assisted in training new staff on service protocols and company policies to improve team performance.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Implemented upselling techniques that increased product awareness among customers during interactions.
- Handled inventory management tasks, ensuring stock levels met demand and reduced waste.
- Handled over 250 payment transactions per shift accurately, maintaining proper cash handling procedures at all times.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Streamlined communication with kitchen and counter staff to ensure timely service for the "hot spot."
Extrusion Department Assistant
Up North Plastics
Cottage Grove, MN
04.2022 - 04.2024
- Coordinated departmental communication to enhance workflow efficiency and team collaboration.
- Streamlined scheduling processes, ensuring optimal resource allocation across projects.
- Managed documentation and filing systems, improving information retrieval time for staff.
- Implemented new software tools to automate routine tasks, increasing productivity levels significantly.
- Developed process improvement initiatives that reduced administrative errors and enhanced accuracy.
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Maintained accurate records and databases, contributing to an organized department environment.
- Served as a liaison between the department head and other staff members by relaying important messages accurately and promptly.
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
- Completed up to 9 different daily logs/reports for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Drafted common document templates to reduce time spent creating documents from scratch.
Paint Department Supervisor
Lowe's
Oak Park Heights, MN
01.2021 - 10.2023
- Oversaw daily operations of paint department, ensuring product availability and quality.
- Trained and mentored team members on paint application techniques and safety procedures.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
- Analyzed sales trends to optimize product placements and maximize revenue opportunities.
- Provided ongoing training to staff members, increasing overall team productivity and knowledge base.
- Reduced waste by implementing proper paint mixing techniques and storage procedures.
- Facilitated cross-training opportunities among staff members, enabling greater flexibility in task assignments during peak times or absences.
- Addressed customer complaints promptly, taking measures to prevent future issues from arising.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Propelled market share to surge ahead of competitors and earn #2 ranking.
Front End Supervisor
Lowe's
Oak Park Heights, MN
04.2015 - 12.2021
- Supervised daily store operations, ensuring adherence to company policies and safety standards.
- Trained and mentored team members on customer service excellence and product knowledge.
- Managed inventory levels through effective stock control practices and timely replenishment.
- Collaborated with management to implement promotional displays, enhancing sales performance.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
- Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
- Maximized sales opportunities by promoting in-store offers, credit card applications, and loyalty programs at the point of purchase.
- Reduced employee turnover by creating supportive and inclusive work environment.
- Led by example in customer interactions, setting high standard for service that team members followed.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
Associate of Science - Nursing
Oklahoma City Community College
Oklahoma City, OK09-2002
Skills
- Assembly line production
- Stand-up forklift operation
- Mechanical aptitude
- Machine operation
- Fabrication
- 5S principles
- Assembly line experience
- Attention to detail
- Teamwork and communication
- Strong work ethic
- Positive attitude
- Good communication
- Punctual and reliable
- Assembly procedures
- Component assembly
- OSHA guidelines
Timeline
Manufacturing Production Associate
Andersen Windows Inc.
07.2025 - Current
Guest Service Representative
Kwik Trip
08.2022 - 01.2026
Extrusion Department Assistant
Up North Plastics
04.2022 - 04.2024
Paint Department Supervisor
Lowe's
01.2021 - 10.2023
Front End Supervisor
Lowe's
04.2015 - 12.2021
Associate of Science - Nursing
Oklahoma City Community College