Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills, and proficient in growing key relationships to make any space run smoothly. Carries several years of hands-on experience balancing difficult administrative and clinical duties to achieve patient satisfaction. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant/ Urodynamics Technician
Women's Health Institute of IL
Oak lawn, IL
12.2022 - Current
Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
Maintained clinical records according to HIPAA regulations.
Prepared laboratory specimens for analysis and organized lab results.
Ensured all medical equipment was functioning properly prior to use.
Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
Attended continuing education courses related to urology technology to maintain certification requirements.
Observed sterile technique when preparing instruments for use in urogynecological procedures.
Performed cystoscopy procedures by assisting the physician with patient preparation and instrumentation.
Performed catheterization procedures to monitor urine output or insert stents into urinary tract systems.
Responsible for setting up equipment, preparing patients, conducting the study, and recording the data to prepare patients for the surgical procedure.
Registered Medical Assistant
Southeastern Medical Center
Hammond, IN
12.2021 - 12.2022
Sanitize, restock, and organize exam rooms and medical equipment.
Obtain patient vitals, medical history, medication information, symptoms, and allergies.
Direct patients to exam rooms, field questions, and prepare for physician examinations.
Document vital signs and health history for patients in clinic and hospital environments.
Call and fax pharmacies to submit prescriptions and refills.
Schedule appointments, register patients, and distribute sample pharmaceuticals as prescribed.
Keep medical supplies in sufficient stock by monitoring levels, and submitting replenishment orders before depletion.
Administrative Assistant
Education Affiliates Inc.
Indianapolis, IN
08.2019 - 12.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Certification - Medical Assisting
Ross Medical Education Center
Merrillville, IN
01.2022
High School Diploma -
21st Century Charter School
Gary, IN
05.2018
Skills
HIPAA compliance
Time management
Conflict resolution
Organizational behavior
Patient relations
Family education
Emergency response preparedness
Professional bedside manner
Active listening
Verbal and written communication
Medication administration
Lab equipment operation
Minor surgical assistance
Electronic health records management
Affiliations
American Medical Technologists, 2022-2025
Certification
Registered Medical Assistant, American Medical Technologists,
Basic Life Support Training,
Laborie Urodynamics Certification, 05/16/2024
Timeline
Registered Medical Assistant/ Urodynamics Technician