Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Preference
Interests
Timeline
Generic

Jaeda Davis

Charlotte,NC

Summary

Dynamic and results-oriented professional with extensive experience at Bojangles' Famous Chicken 'n Biscuits, adept in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and improve team productivity through effective communication and leadership. Excelled in multitasking and maintaining high standards of cleanliness, contributing to a positive dining experience.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any job role.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Crew Member

Bojangles' Famous Chicken 'n Biscuits
05.2024 - Current

Bojangles crew members have many responsibilities, including preparing food, providing customer service, and maintaining the restaurant. Restaurant maintenance Maintain a safe and clean restaurant and Ensure all transactions run smoothly. Bojangles crew members are expected to provide a positive customer service experience and quality products.

Other responsibilities

  • Prepare and serve food to high standards
  • Explain the menu and answer product questions
  • Welcome customers and thank them for choosing Bojangles
  • Accept payments and make change
  • Provide receipts and ensure customers are satisfied
  • Interact with customers and fellow employees professionally.
  • Be willing to learn new skills
  • Be reliable and helpful
  • Have good personal hygiene
  • Be punctual and dependable
  • Be able to multitask quickly yet thoroughly
  • Have the ability to communicate effectively in English
  • Be willing and able to work a flexible schedule
  • Have a valid driver's license and reliable transportation
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
08.2022 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.

Crew Member

Penn Station Subs
01.2021 - 07.2021

A Penn Station East Coast Subs Crew Member is responsible for providing excellent customer service by preparing and serving high-quality food, including freshly grilled subs and fries, while maintaining a clean restaurant environment, often cooking directly in front of customers, and demonstrating a friendly and efficient attitude; typically requiring basic customer service experience and the ability to multitask effectively.

  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru, and other areas.
  • Worked well with teammates and accepted coaching from the management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

No Degree - Mathematics

Mallard Creek High School
3825 Johnston Oehler Rd, Charlotte, NC 28269
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Safety awareness
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Complex Problem-solving
  • Visual communication
  • Creativity and innovation
  • Hospitality service expertise
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Cooking
  • Telephone etiquette
  • Positive company representation
  • Food running
  • Health code compliance
  • Beverage preparation
  • Assertiveness
  • Ordering procedures
  • Salesmanship
  • Influencing skills
  • Point-of-sale transactions
  • Point of sale operation
  • Order delivery practices
  • Product promotion
  • Safe vehicle operation
  • Workplace safety
  • Sanitation protocols
  • Table setting
  • Stock management

Accomplishments

  • Achieved phenomenal customer service by simply taking customer orders with accuracy and efficiency.

Languages

English
Full Professional

Work Preference

Work Type

Full TimePart Time

Location Preference

On-Site

Important To Me

4-day work weekHealthcare benefitsWork-life balanceCareer advancementFlexible work hours

Interests

Youth Development

Timeline

Crew Member

Bojangles' Famous Chicken 'n Biscuits
05.2024 - Current

Crew Member

Bojangles' Famous Chicken 'n Biscuits
08.2022 - 09.2022

Crew Member

Penn Station Subs
01.2021 - 07.2021

No Degree - Mathematics

Mallard Creek High School
Jaeda Davis