Jaeda Haggins
Kissimmee
Summary
Dynamic professional with extensive experience in customer service and team leadership at MCA and Express Employment. Proven ability in cash handling and management, complemented by exceptional communication skills. Successfully trained new employees and enhanced operational efficiency, ensuring a high standard of service and satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Server/Customer Service Representative
MCA
Orlando
02.2024 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked effectively in team environments to make the workplace more productive.
- Provided exceptional service to high volume of daily customers.
Recruitor/Administrator
Express Employment
Sanford
09.2022 - 09.2023
- Scheduled or conducted new employee orientations.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Conducted reference and background checks on prospective employees.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Hired employees and processed hiring-related paperwork.
- Sourced and screened potential candidates for open positions.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
Supervisor
Royal Maid Service
Casselberry
06.2021 - 09.2022
- Acted as a liaison between upper management and staff, facilitating open communication.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Responded promptly to all customer complaints regarding cleanliness issues.
Education
Some College (No Degree) - Dental Hygiene
South College
Knoxville, TNSkills
- Customer service
- Time management
- Clear communication
- Cash handling and management
- Hospitality and accommodation
- Product restocking
- Point of sale proficiency
Certification
- Serve Safe
- CPR Certifed
Timeline
Cashier/Server/Customer Service Representative
MCA
02.2024 - Current
Recruitor/Administrator
Express Employment
09.2022 - 09.2023
Supervisor
Royal Maid Service
06.2021 - 09.2022
Some College (No Degree) - Dental Hygiene
South College
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