Jaeden Rivera
Kingston,PA
Summary
Proven to enhance customer satisfaction and store efficiency, I leveraged strong work ethic and problem-solving skills at Sam's Club. Skilled in cash register operation and customer service, I consistently met business needs with flexibility and professionalism. Achieved positive feedback through exceptional service, contributing to repeat business and improved store cleanliness.
Overview
2
2
years of professional experience
Work History
Cart Attendant
Sam's Club
04.2024 - 05.2024
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Removed broken and unserviceable carts from inventory for repair.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Offered carts to patrons.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
Cashier
Market 32 Price Chopper
06.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Diploma - Gaming
Ágora Cyber Chárter High School
King Of Prussia06.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Heavy Lifting
- Flexible Schedule
- Strong Work Ethic
- Effective Multitasking
- Problem-Solving
- Reliability and punctuality
- Customer Service
- Quick Learner
- Member Assistance
- Cleanliness and hygiene
- Professionalism and Courtesy
- Cart maintenance
- Active Listening
- Stress Tolerance
- Trash removal
- Punctual and Dependable
- Initiative-taking
- Maintaining Orderliness
- Self-Directed and Motivated
- Safety Monitoring
- Cart stocking
- Interpersonal Communication
- Time Management
- Health Code Compliance
- Cash Register Operation
- Willing to Learn
- Team Collaboration
- Attention to Detail
- Critical Thinking
- Decision-Making
Timeline
Cart Attendant
Sam's Club
04.2024 - 05.2024
Cashier
Market 32 Price Chopper
06.2022 - 04.2023
Diploma - Gaming
Ágora Cyber Chárter High School