- Networking and System Troubleshooting
- IT Infrastructure and System Monitoring
- Network Configuration and Connectivity
- Distributed Systems and Real-Time Communication
- Problem Solving in Technical Environments
Jaeden West
Gentry,Arkansas
Summary
Computer Science Student at the University of Arkansas with an expected graduation date of Dec. 2026.
Hands on experienced as an IT technician working with network infrastructure, including installing and routing Ethernet cabling, configuring switches, and setting up wireless access points. Experienced in testing connectivity, diagnosing network issues, and verifying proper device configuration.
Strong foundation in troubleshooting both hardware and network-related problems, with the ability to systematically identify and resolve issues. Brings a team-oriented mindset with leadership experience and the ability to communicate effectively in fast-paced environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Audio/Visual Technician
Springdale Church
Arkansas
2025 - Current
- Manage audio systems, cameras and visual displays, also troubleshoot audio, video, and streaming issues in real time
Car Prep
Club Car Wash
Fayetteville, Arkansas
2024 - 2025
- Collaborated with team members to ensure smooth operations and efficient workflows.
Server
28 Springs
Siloam Springs, Arkansas
2022 - 2023
- Delivered excellent customer service in fast-paced environments, demonstrating strong communication and problem-solving skills.
IT Technician
Southwestern University
Texas
2021 - 2022
- Installed and configured Ethernet cabling, routers, switches and wifi access points, also diagnosed and resolved hardware, operating system, and network connectivity issues
Carhop
Sonic
Gentry, Arkansas
01.2019 - 2020
- Managed multiple tasks simultaneously, showing time management, organization, and attention to detail.
Education
Bachelors - Computer Science, Sociology
University of Arkansas
Fayetteville, AR12-2026
Bachelor of Science - Computer Science
Southwestern University
Keene, TX01-2022
Skills
- Network Troubleshooting
- Switches
- Routing
- Customer Support
- 85 wpm
- Remote Support
- System Thinking
- Detail Oriented
Certification
Studying for CompTIA Network+
Interests
Timeline
Carhop
Sonic
01.2019 - 2020
Audio/Visual Technician
Springdale Church
2025 - Current
Car Prep
Club Car Wash
2024 - 2025
Server
28 Springs
2022 - 2023
IT Technician
Southwestern University
2021 - 2022
Bachelors - Computer Science, Sociology
University of Arkansas
Bachelor of Science - Computer Science
Southwestern University