Jaeden Wong
Henderson,Nevada
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Chipotle- Cashier/Line Worker and Server
Chipotle
12.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Brand Ambassador
Momentum Solar
09.2023 - 12.2023
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
- Generated leads by hosting in-store events, showcasing product features and benefits to prospective customers.
- Provided exceptional customer service to drive satisfaction.
- Worked with team to achieve sales goals for products.
Cashier
Golden Corral
06.2023 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Flexible Fulfillment Team Member
Target, Hawthorne California, Flexible Fulfillment
08.2019 - 06.2023
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
- Expedited urgent shipments by prioritizing tasks effectively and working closely with shipping carriers to ensure on-time delivery.
- Assisted in inventory management processes, contributing to accurate stock levels and reducing shortages.
- Enhanced team morale by actively participating in group discussions, contributing ideas for process improvements, and supporting colleagues during peak periods.
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
Team Member
Smith’s Grocery Store
08.2019 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier
Cowabunga Bay
05.2017 - 08.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Education
High school diploma -
Green Valley High School
Las Vegas, NVSkills
- Order fulfillment
- (5 years)
- Picking & packing (5 years)
- Order picking (5 years)
- Assisting Guests (5 years)
- Adaptable To High Paced
- Work (5 years)
- Counting a register (1 Year)
- Customer Service (1 year and 3
- Months)
- Money Handling (1 Year and 3
- Handling Phone Calls (3
- Months)
- Multitasking (1 year and 3
- Problem Solving (6 years and
- 3 months)
- AWARDS
- N/A
- Work Ethic and Integrity
Timeline
Chipotle- Cashier/Line Worker and Server
Chipotle
12.2023 - Current
Brand Ambassador
Momentum Solar
09.2023 - 12.2023
Cashier
Golden Corral
06.2023 - 09.2023
Flexible Fulfillment Team Member
Target, Hawthorne California, Flexible Fulfillment
08.2019 - 06.2023
Team Member
Smith’s Grocery Store
08.2019 - 08.2019
Cashier
Cowabunga Bay
05.2017 - 08.2017
High school diploma -
Green Valley High School