Jaedi Kolb
Malvern,PA
Summary
Operations executive with over 20 years of experience in business administration and organizational systems for startups and established companies. Expertise in streamlining workflows, managing cross-functional teams, and implementing growth-oriented infrastructure. Proven track record in recruiting, finance operations, and AI-driven automation across media, SaaS, digital health, and real estate sectors. Recognized for strategic decision-making and successful fundraising initiatives that drive organizational growth and efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Co-Founder & Chief Operating Officer
Sabot Agency
06.2024 - 06.2025
- Established administrative and operational systems for a high-performance marketing agency focused on CTV, ABM, and paid media.
- Managed client onboarding, internal project flows, staffing plans, and financial tracking with Salesforce and Monday.com.
- Created internal SOPs, HR processes, and documentation libraries to standardize workflows and reduce executive burden.
- Automated key admin functions using Zapier, ChatGPT, and Looker dashboards to support agency reporting and delivery.
Chief Operating Officer
Sensi Media Group
Denver, United States
01.2023 - 01.2025
- Directed end-to-end administrative operations including HR systems, budgeting, software vendor management, and performance reviews.
- Partnered with the CEO on executive comms, board prep, and strategic planning documentation.
- Integrated new project systems, rebuilt department workflows, and created training programs to support a remote-first team.
- Centralized business ops using Salesforce for CRM, Google Workspace for document collaboration, and AI tools for efficiency.
Director of Operations
Sensi Media Group
Denver, United States
11.2019 - 01.2023
- Led administrative modernization across marketing, sales, and content teams-introducing reporting dashboards and SOPs.
- Designed operational templates for quarterly planning, vendor renewals, and employee evaluations.
- Oversaw adoption of Salesforce and HubSpot for campaign tracking, client visibility, and lifecycle management.
- Acted as project administrator across teams, maintaining accountability, clarity, and on-time delivery.
Founder
Butterfly CBD
08.2018 - 11.2021
- Managed all administrative aspects of a digital-first CBD business including vendor agreements, Shopify backend, and customer support.
- Created internal calendars, product roadmaps, and marketing workflows with Trello and Google Sheets.
- Built training guides and fulfillment checklists to streamline e-commerce operations.
Director of Recruiting
Sensi Media Group
Denver, United States
06.2016 - 11.2019
- Built centralized administrative systems for hiring, onboarding, job descriptions, and performance tracking.
- Improved recruiter productivity and candidate experience through automated scheduling, CRM sync, and offer letter templates.
- Managed contract pipelines and hiring approvals with executive and finance teams; maintained compliance documentation.
- Trained hiring managers on equitable recruiting practices and DEI-focused systems.
Partner / Executive Recruiter
Global Search Consultants
10.2010 - 09.2016
- Led all back-office admin for executive search operations including job requisitions, client presentations, and CRM updates.
- Managed interview coordination, calendar logistics, and reporting documentation for 200+ placements.
- Served as a strategic hiring advisor, helping startups design their first hiring systems and onboarding programs.
Leasing Agent
Reinhold Residential
Philadelphia, United States
01.2008 - 10.2010
- Handled leasing office operations including scheduling, file management, tenant communications, and lease processing.
- Developed and maintained tools for tracking renewals, move-ins, and customer satisfaction metrics.
Vice President of Finance
First Financial
Philadelphia, United States
01.2002 - 01.2008
- Oversaw internal loan documentation, staff coordination, client onboarding, and reporting for a top-tier mortgage division.
- Built and refined SOPs for underwriting, compliance audits, and long-term client engagement tracking.
Education
B.S. - Psychology & Philosophy
Valley Forge Christian College
Real Estate License -
Schlicher Kratz Institute
Skills
- Executive Operations & Administrative Leadership
- SOP Development & Workflow Optimization
- Business Process Design & Cross-Functional Alignment
- Organizational Structure & Workforce Planning
- Talent Acquisition
- Onboarding
- DEI Pipelines
- CRM Administration
- Executive Scheduling
- Communications & Support
- AI Tools for Admin Efficiency
- Reporting Automation
- Project Management
- Team Coordination
- Budgeting
- Resource Allocation
- KPI Tracking
- Salesforce
- Google Workspace
- Zoom
- Slack
- Asana
- Trello
- Mondaycom
- Notion
- HubSpot
- Zoho CRM
- Greenhouse
- LinkedIn Recruiter
- Jasper
- ChatGPT
- Midjourney
- Zapier
- Make (Integromat)
- Canva AI
- ClickUp
- Google Sheets
- Lucidchart
- Google Analytics
- Looker Studio
- Tableau
- Power BI
- Wix
- WordPress
- Webflow
- Shopify
- Basic HTML/CSS
Websites
Administrative And Technical Toolkit
Salesforce, Google Workspace, Zoom, Slack, Asana, Trello, Monday.com, Notion, Salesforce, HubSpot, Zoho CRM, Greenhouse, LinkedIn Recruiter, Jasper, ChatGPT, Midjourney, Zapier, Make (Integromat), Canva AI, ClickUp, Notion, Google Sheets, Lucidchart, Google Analytics, Looker Studio, Tableau, Power BI (familiar), Wix, WordPress, Webflow, Shopify, Basic HTML/CSS
Core Administrative Competencies
- Executive Operations & Administrative Leadership
- SOP Development & Workflow Optimization
- Business Process Design & Cross-Functional Alignment
- Organizational Structure & Workforce Planning
- Talent Acquisition, Onboarding & DEI Pipelines
- CRM Administration (Salesforce, HubSpot, Zoho)
- Executive Scheduling, Communications & Support
- AI Tools for Admin Efficiency & Reporting Automation
- Project Management & Team Coordination
- Budgeting, Resource Allocation & KPI Tracking
Certification
Certifications
- Salesforce Certified
- HubSpot Certified
- Google Analytics Certified
- Google Ads Certified (Search & Display)
- Meta Blueprint Certifications (multiple)
- OpenAI Prompt Engineering (Course-Based)
- Microsoft Office Suite Certified
- AI Tools Certifications (15 total)
Timeline
Co-Founder & Chief Operating Officer
Sabot Agency
06.2024 - 06.2025
Chief Operating Officer
Sensi Media Group
01.2023 - 01.2025
Director of Operations
Sensi Media Group
11.2019 - 01.2023
Founder
Butterfly CBD
08.2018 - 11.2021
Director of Recruiting
Sensi Media Group
06.2016 - 11.2019
Partner / Executive Recruiter
Global Search Consultants
10.2010 - 09.2016
Leasing Agent
Reinhold Residential
01.2008 - 10.2010
Vice President of Finance
First Financial
01.2002 - 01.2008
B.S. - Psychology & Philosophy
Valley Forge Christian College
Real Estate License -
Schlicher Kratz Institute
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