Detailed Client Service Associate , Laborer , Driver , Heavy Equipment Operator And Or Material Handler known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Office Administrator Realtor Assistant
DMP Realty / Intero Real Estate
Roseville, CA
06.2018 - Current
Coordinated and managed daily administrative operations of the office.
Organized and maintained filing systems, including electronic databases and records.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Composed correspondence such as letters, emails, memos, reports and other documents.
Maintained customer confidence and protected operations by keeping information confidential.
Provided assistance with the planning of events such as staff meetings or conferences.
Scheduled appointments for senior management team members using Outlook calendar system.
Performed clerical duties such as photocopying, faxing and scanning documents.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Created memos, letters and other documents, fostering internal and external communication.
Processed financial documents, contracts, expense reports and invoices.
Filtered emails based on importance and escalated issues to leadership.
Aircraft Fueler
Allied Aviation
Sacramento, CA
04.2023 - 12.2023
Inspected aircraft fuel tanks for leaks and contamination.
Loaded fuel into aircraft using pumping equipment.
Ensured proper documentation of all fueling operations.
Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
Operated refueling vehicles to transport fuel to the aircraft.
Performed daily maintenance checks on refueling vehicles and pumps.
Monitored weather conditions prior to fueling operations.
Adhered to safety regulations when handling hazardous materials.
Communicated with other personnel involved in fueling operations such as ground crew, pilots, mechanics.
Inspected fuel hoses for wear and tear before use.
Conducted visual inspection of fuel levels in each tank prior to commencement of fueling process.
Verified accuracy of paperwork associated with each flight's fueling requirements.
Recorded data regarding types of fuels used, quantities pumped, costs incurred, for billing purposes.
Drove and operated fuel trucks, hydrant carts and stationary carts to fuel aircraft.
Host Manager
InteroLogan's Roadhouse Grill
Sacramento, CA
10.2022 - 04.2023
Greeted guests and provided excellent customer service.
Scheduled reservations, managed seating arrangements, and organized waitlists.
Assigned tasks to staff members in the dining area.
Ensured compliance with health and safety regulations.
Handled customer complaints in a professional manner.
Provided assistance to servers during peak hours.
Trained new employees on restaurant policies and procedures.
Maintained updated records of daily transactions and sales reports.
Performed cash register operations accurately and handled money responsibly.
Resolved conflicts between customers or staff members efficiently and diplomatically.
Developed strategies to improve customer satisfaction ratings.
Analyzed customer feedback forms to identify areas needing improvement.
Answered telephone to provide dining information and take reservations.
Maintained familiarity with national, state and local safety, health and sanitation standards.
Verified completion of cleaning, maintenance, housekeeping and side-work duties.
Resolved customer complaints and payout errors.
Stock Manager
Footlocker.com Inc.
Roseville, CA
10.2017 - 10.2022
Maintained accurate inventory records and monitored stock levels.
Conducted regular physical audits of warehouse products.
Organized product shipments, ensuring timely delivery of goods.
Prepared detailed reports on inventory status and stock movements.
Monitored quality control procedures for incoming and outgoing merchandise.
Resolved discrepancies between actual inventories and computer-generated records.
Implemented new systems for tracking stock items and their locations within the warehouse.
Tracked customer orders to ensure timely delivery of requested items.
Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
Assisted in developing efficient storage solutions for optimal space utilization.
Provided training and guidance to team members related to inventory management procedures.
Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
Prepared detailed reports on inventory operations, stock levels and damages.
Education
High School Diploma -
Sierra College
Rocklin, CA
Skills
Spreadsheet Development
Telephone Reception
Bookkeeping
Customer Engagement
Word Processing
Report Preparation
Workforce Management
Database Entry
Scheduling
Project Management
Administrative Support
File Maintenance
Technical Support
Office Management
Business Correspondence
Expert in most used business software
Schedule and Calendar Management
Customer Relationship Management (CRM)
About Me
Honest
Punctual
Well Rounded
Up Beat And Get Along Well With Everyone .
Team Lead As Well As Team Player
Reliable
Literate In Computer Operations , Software and Building .
Versed In Labor Work As Well As Office / Customer Service .