Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jaedyn Kawazoe

San Marcos,TX

Summary

Dynamic Leasing Manager with extensive experience at PeakMade Real Estate, excelling in team management and customer service. Proven track record in optimizing leasing processes and enhancing resident satisfaction through effective communication and problem resolution. Skilled in Fair Housing Laws, driving successful marketing strategies that significantly increased lease renewals.

Overview

2
2
years of professional experience

Work History

Leasing Manager

PeakMade Real Estate
07.2024 - Current
  • Interviewed and trained the staff to ensure leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
  • Created and managed staff schedules to ensure optimal coverage and operational efficiency.
  • Audited all lease files to ensure that all policies and procedures were met.
  • Completed leasing reports and followed up with comp properties to stay aware of the current market.
  • Built strong relationships with clients through exceptional customer service while coordinating scheduled community events, resulting in increased lease renewals and dealt with resident complaints and concerns to ensure resident satisfaction.
  • Developed marketing strategies to generate traffic for leasing, including prospecting on campus and handing out promotional items to local businesses, etc.
  • Optimized unit turnover times by working closely with other staff members to ensure a smooth and successful move in.

Interim Property Manager

PeakMade Real Estate
12.2024 - 03.2025
  • Oversaw vendor coordination, ensuring timely completion of maintenance tasks and capital projects aligned with approved budgets; processed payments through internal systems.
  • Managed month-end financial reporting, including accruals and reclasses to ensure accurate month-to-date financials.
  • Led regular team meetings to align staff on operational/leasing goals, task execution, and property performance.
  • Participated in financial review calls and represented property management team during owner meetings to provide operational and financial updates.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Assistant Manager

PeakMade Real Estate
12.2022 - 07.2024
  • Posted resident payments and income, applied appropriate charges for lease violations, and ensured accuracy in resident ledgers.
  • Conducted detailed move-out inspections and processed damage and cleaning chargebacks in accordance with lease terms.
  • Maintained up-to-date delinquency reports and managed monthly reporting processes to support financial transparency.
  • Initiated delinquency follow-ups including resident calls, legal notices, and coordinated with the court to process evictions.

Education

Nursing

Eastern Washington University
Cheney, WA

Skills

  • Fair Housing Laws Knowledge
  • Communication
  • Training Management
  • Goal Setting
  • Team Management
  • Critical Thinking
  • Problem Resolution
  • Customer Service

Accomplishments

  • Reduced Delinquency: As Assistant Manager, successfully reduced high delinquency rates to under 1% within a few months through consistent follow-ups, effective communication, and enforcement of payment policies.
  • Leadership Recognition: Stepped up as Acting Property Manager while serving as Leasing Manager; maintained strong operational performance was awarded the Own it Award for leadership and accountability.

Languages

Spanish

Timeline

Interim Property Manager

PeakMade Real Estate
12.2024 - 03.2025

Leasing Manager

PeakMade Real Estate
07.2024 - Current

Assistant Manager

PeakMade Real Estate
12.2022 - 07.2024

Nursing

Eastern Washington University

Similar Profiles

CREATE PROFILE
Jaedyn Kawazoe