Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jaedyn Williams

Corinth,TX

Summary

Versatile & dedicated retail professional with over two years of experience spanning Assistant Management, Sales, and Cashiering roles. Demonstrates a strong ability to lead & motivate teams, streamline store operations, and drive sales growth. Proven success in managing day-to-day operations, overseeing staff, and implementing effective merchandising strategies as an Assistant Manager. Skilled in delivering exceptional customer service, managing inventory, & executing sales initiatives as a Retail Sales Associate. Adept at handling transactions with accuracy & resolving customer concerns promptly as a Cashier. Known for excellent communication, problem-solving abilities, & a commitment to enhancing the customer experience while achieving business objectives.

Overview

2
2
years of professional experience

Work History

Store Manager

Entyce
Moreno Valley, CA
08.2023 - 08.2024

Dynamic & results-driven Assistant Store Manager with adept skills in retail management. Proficient at overseeing daily store operations, enhancing customer satisfaction, & driving sales growth. Proven track record in team leadership, inventory management, & strategic planning. Demonstrates strong organizational skills & a commitment to operational excellence, while fostering a positive work environment & implementing effective solutions to improve store performance. Excels in training & developing staff, optimizing store layout, & executing promotional strategies to achieve business objectives.

Key responsibilities include:

  • Store Operations: Assist the Store Manager in daily operations, including staff supervision, sales monitoring, and inventory control. Ensure compliance with company policies, procedures, and safety regulations. Analyze sales data & prepare reports to identify trends & make informed business decisions.
  • Team Leadership: Lead and motivate a team of 20+ associates to deliver exceptional customer service & achieve sales targets. Conduct performance reviews, & provide coaching & training to staff to improve performance & develop skills.
  • Customer Service: Address customer inquiries & resolve issues promptly to ensure a high level of customer satisfaction.
  • Inventory Management: Manage inventory levels, order stock, & oversee the receipt & distribution of merchandise.
  • Merchandising: Implement & maintain merchandising standards to enhance product visibility & increase sales.
  • Promotions and Sales: Develop & execute promotional events & strategies to drive foot traffic & boost sales.

Retail Sales Associate

Old Navy
Riverside, CA
12.2022 - 07.2023

Enthusiastic & detail-oriented Retail Sales Associate proficient in delivering exceptional customer service & driving sales in diverse retail environments. Demonstrates a strong ability to engage with customers, understand their needs, and provide tailored product recommendations. Skilled in managing inventory, handling transactions, & maintaining a visually appealing store. Adept at working collaboratively with team members to achieve store objectives & enhance the overall customer experience. Committed to upholding high standards of service & contributing to a positive, customer-focused retail environment. Proven ability to adapt to changing priorities, handle high-pressure situations with ease, & contribute to a cohesive team dynamic. Committed to enhancing the customer experience & supporting store operations to achieve overall success.

Key responsibilities include:

  • Customer Service Excellence: Provide exceptional customer service by actively listening to customer needs, offering personalized recommendations, & addressing inquiries with professionalism and enthusiasm.
  • Sales and Upselling: Drive sales through effective product presentation, upselling techniques, & by fostering a welcoming store environment to enhance customer satisfaction & increase revenue.
  • Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and ensuring merchandise is displayed according to store standards.
  • Transaction Handling: Accurately process transactions using point-of-sale (POS) systems, handle cash & credit transactions, & resolve any discrepancies in a timely manner.
  • Store Maintenance: Maintain a clean, organized, & visually appealing store environment, including restocking shelves & ensuring compliance with visual merchandising guidelines.
  • Team Collaboration: Work collaboratively with team members to achieve store goals, participate in team meetings, & contribute to a positive work atmosphere.

Eco Thrift

Customer Service Representative/Cashier
San Bernardino, CA
05.2022 - 11.2022

delivering exceptional service & managing transactions in fast-paced retail & service environments. Proven ability to handle customer inquiries, resolve issues efficiently, & provide a positive shopping experience. Proficient in cash and credit transactions, & maintaining accurate records. Demonstrates strong communication & problem-solving skills, with a commitment to enhancing customer satisfaction & supporting team goals. Adept at multitasking and maintaining a calm demeanor in high-pressure situations.

Key responsibilities include:

  • Customer Service Excellence: Deliver outstanding customer service by addressing customer needs, resolving issues promptly, and ensuring a positive shopping experience.
  • Transaction Processing: Efficiently handle cash, credit, & debit transactions using point-of-sale (POS) systems, ensuring accuracy in processing payments & issuing receipts.
  • Inventory Management: Assist in managing stock levels, restocking shelves, & organizing merchandise to ensure a well-maintained store environment.
  • Problem Resolution: Resolve customer complaints & concerns with professionalism & empathy, seeking to achieve satisfactory outcomes & retain customer loyalty.
  • Store Maintenance: Maintain cleanliness & organization of the checkout area & store, adhering to company standards & promoting a welcoming environment.
  • Team Collaboration: Work effectively with team members to support store operations, share information, & contribute to achieving overall sales & service goals.

Education

High school diploma -

GATEWAY COLLEGE & CAREER ACADEMY
Riverside, CA
02.2024

Skills

  • Product & service knowledge
  • Marketing knowledge
  • Staff Management
  • Staff Training & Development
  • Retail Operations Management
  • Order Processing
  • Money Handling
  • Display Setup
  • Customer Service
  • Customer Engagement
  • Sales expertise
  • Conflict Resolution
  • Complaint Management
  • Suggestive Selling
  • Phone Etiquette
  • Retail Sales

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Store Manager

Entyce
08.2023 - 08.2024

Retail Sales Associate

Old Navy
12.2022 - 07.2023

Eco Thrift

Customer Service Representative/Cashier
05.2022 - 11.2022

High school diploma -

GATEWAY COLLEGE & CAREER ACADEMY
Jaedyn Williams