Jael Parker
Chicago,IL
Summary
Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management. Adaptable and reliable, always ready to respond to evolving situations.
Overview
21
21
years of professional experience
Work History
Police Officer
City of Chicago
07.2022 - Current
- Participate in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Display sound judgment under pressure when making critical decisions that impact public safety during emergencies.
- Utilize excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Crisis intervention trained to assess, manage, de-escalate, and provide support in high-risk situations.
- Respond to emergency calls to provide assistance to citizens and businesses in need.
- Strategic Decision Support Center (202S2) Detail Vehicle-Rapid car assist district surveillance room in real-time deterrence of crime and violence conditions. Respond to shots fired, persons shot, robberies, persons stabbed, motor vehicle thefts, and in-progress calls.
Executive Assistant
React Physical Therapy
02.2018 - 12.2023
- Respond to emails and other correspondence to facilitate communication and enhance business processes
- Produce accurate office files, update spreadsheets and craft presentations to support executives and increased team efficiency
- Allocate executive tasks and manage complex calendars and administrative functions
- Update executives on changing business needs by thoroughly documenting internal and client meetings
- Assist Human Resource with time and labor and benefits enrollment
- Implement updated policies and practices for organization and monitor effect
- Conduct research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
- Maintain confidential, administrative support to executive team increasing productivity by 40%
Store Manager
Life Storage
06.2015 - 07.2019
- Consistently performed above expectation by meeting gross revenue targets through effective sales and marketing
- Maintain professional and courteous relationships with existing and prospective customers, company vendors, community business members, and staff
- Monitor timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Analyze operational information for impact on net operating income (NOI), identify trends and recommend appropriate adjustments
- Maintain current contract files as prescribed by company contract policies and procedures
- Develop and execute plans to achieve and maintain 85% or better rate of occupancy
- Prepare specifications, solicit bids and approve subcontracts for building services
- Maximize rental income while minimizing expenses through effective planning and control
- Verify all customer complaints are handled promptly and appropriately
- Analyze and evaluate monthly and quarterly financial statements
Assistant Store Manager
The Children's Place
08.2011 - 07.2015
- Assisted in generating sales for locations with $1.1M+ of revenue
- Assigned employees to specific duties to best meet location needs
- Scheduled and led weekly store meetings for all employees
- Reviewed application, interviewed and hired qualified candidates
- Daily managed sales ledgers and payroll reports
- Managed bank deposits and deposit verification
- Trained and developed teamof 20+ members on operational procedures
- Established operational objectives and work plans and delegated assignments to all team members
- Educated employees on new product and merchandising during seasonal workshops
Senior Cashier
American Girl
09.2004 - 07.2011
- Increased profits by $25,000/yr by spearheading monthly and seasonal selling initiatives
- Executed daily tasks of creating and motivating associate contest to drive revenue
- Created weekly work and break schedules
- Coached associates on work performance
- Maintained all cashier sections ensuring tills were properly funded
- Oversaw cashiers to uphold financial regulations, policies and customer service standards
- Encouraged development of new cashiers with positive reinforcement
Education
Bachelor of Arts - Psychology/ Forensic Science
Roosevelt University
Chicago, IL01-2030
Associate of Arts - Business Economics
Harold Washington
Chicago, IL2017
Skills
- Administrative Support
- Attention to detail
- Report writing
- Critical thinking
- Advanced MS Office Suite
- Crisis intervention and de-escalation
- Community relations
- Office management
- CPR/First aid certified
- Arrest and detention system management
Timeline
Police Officer
City of Chicago
07.2022 - Current
Executive Assistant
React Physical Therapy
02.2018 - 12.2023
Store Manager
Life Storage
06.2015 - 07.2019
Assistant Store Manager
The Children's Place
08.2011 - 07.2015
Senior Cashier
American Girl
09.2004 - 07.2011
Associate of Arts - Business Economics
Harold Washington
Bachelor of Arts - Psychology/ Forensic Science
Roosevelt University
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