Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jaela Davis

Jarrell

Summary

Compassionate Social Services professional with expertise in case management and crisis intervention for youth and young adults from diverse backgrounds. Currently pursuing a Master’s Degree in Social Work, demonstrating strong skills in needs assessment, information gathering, and resolution of complex issues. Proven outreach, investigative, communication, and administrative abilities enhance service delivery and client support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Vocational Services Success Coach

Heart of Texas Goodwill Industries
Temple
05.2025 - Current
  • Work with individuals with disabilities as referred to us by the Texas Workforce Commission providing Vocational Adjustment Training, Work Experience Training, and Work Adjustment Training.
  • Teach all materials as outlined and required by TWC guidelines.
  • Complete detailed Vocational Rehabilitation reports on all participants.
  • Adjust materials and teaching styles to match the participants level of learning.
  • Maintain participants files including referrals from TWC, reports, service authorizations, and any other important documentation such as communication.
  • Communicate with supervisor, director, TWC, and parents/guardians on progress of participant.

Training Specialist

Heart of Texas Goodwill Industries
Temple
07.2024 - 04.2025
  • Helped participants with job searching, resume writing, searching for various resources, and various other needs.
  • Taught classes based off Goodwill's curriculum such as computer classes, Microsoft (Word, Excel, and Powerpoint) classes, Job Readiness classes, and financial literacy classes.
  • Taught in group settings, individual settings, online via Teams, and offsite as partnerships dictated.
  • Maintained, updated, and created participant files in Salesforce.
  • Maintained detailed case notes in Salesforce.
  • Created calendars for the class schedule every month.
  • Identified when teaching materiel were out of date, incorrect, or needed updating/fixing.
  • Attended weekly team meetings online.

CARY Youth Advisor

Council On At-risk Youth
Austin
08.2023 - 06.2024
  • Conducted individual and group counseling sessions of 3-5 with youth, delivering the Aggression Replacement Training (ART) curriculum, including three key components of social skills training, anger management training and empathy.
  • Actively listened to concerns expressed by youth participants and provided appropriate advice when necessary.
  • Communicated regularly with parents and guardians regarding youth activities, progress, and concerns.
  • Maintained detailed records of youth attendance, participation, and progress.
  • Collaborated with social workers to support students.
  • Conducted individual counseling, coaching, mentoring and behavioral goal plans with participating students.
  • Maintained a student record-keeping system for student demographics, attendance rates, grades and other key program participation indicators.
  • Completed monthly progress reports, time sheets, and student rosters in the case management system and quarterly performance reports.
  • Attended training sessions related to working with adolescents.
  • Monitored the safety of all participants during activities or events held at off-site locations.
  • Planned field trips to local attractions or places of interest within the community.

Youth Job Coach

MERS Goodwill Industries
St. Louis
08.2022 - 08.2023
  • Maintained accurate records of services provided to each client including progress notes and case histories.
  • Monitored client's performance in the workplace by conducting follow-up visits with employers or supervisors.
  • Assisted with resume writing, job search strategies, and SMART goal setting.
  • Coached clients on appropriate workplace behavior and expectations.
  • Managed caseload of youth 16-24 years old effectively, ensuring timely follow-up and support for each client.
  • Provided crisis intervention and resources as needed, ensuring clients' well-being and job retention.
  • Ensured necessary documentation was complete and accurate to enroll clients into Paycom system.
  • Assisted with managing youth timesheets and payroll processes.

Education

Bachelor of Science - Psychology

Southern Illinois University, Edwardsville
Edwardsville, IL
12-2021

Master of Science - Social Work

Walden University
Minneapolis, MN

Skills

  • Vocational training
  • Case management
  • Client assessment
  • Workplace coaching
  • Resume writing
  • Job readiness
  • Communication skills
  • Record keeping

Certification

  • UNTWISE - Job Skills Training 10/28/2024
  • UNTWISE - Job Placement 12/09/2024
  • UNTWISE - Work Readiness 03/10/2025

References

References available upon request.

Timeline

Vocational Services Success Coach

Heart of Texas Goodwill Industries
05.2025 - Current

Training Specialist

Heart of Texas Goodwill Industries
07.2024 - 04.2025

CARY Youth Advisor

Council On At-risk Youth
08.2023 - 06.2024

Youth Job Coach

MERS Goodwill Industries
08.2022 - 08.2023

Bachelor of Science - Psychology

Southern Illinois University, Edwardsville

Master of Science - Social Work

Walden University

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