Summary
Overview
Work History
Education
Skills
Timeline
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Jaela Gonzales

Ennis,TX

Summary

Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 1 year of administrative and customer service experience.

Overview

5
5
years of professional experience

Work History

Nurse Practitioner Scheduler

TotalCare2U
01.2023 - Current
  • Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
  • Assisted in training new staff members on scheduling software, company policies, and best practices for exceptional customer service.
  • Acted as the first point of contact and set appointments for clients.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.

Cashier

Buc'ees
03.2020 - 01.2023
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Properly verified customer identification for alcohol or tobacco purchases.

Stock Associate/Cashier

Walmart
11.2018 - 02.2020
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Replenished inventory with focus on addressing customer needs.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Assisted customers based on currently available product, promotional and policy information.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Helped customers complete purchases, including processing payments and bagging items.

Education

High School Diploma -

Ennis High School
Ennis, TX
05.2020

Skills

  • Strong Work Ethic

  • Problem-Solving

  • Organization

  • Communications

  • Customer service

  • Computer Skills

  • Schedule Management

Timeline

Nurse Practitioner Scheduler

TotalCare2U
01.2023 - Current

Cashier

Buc'ees
03.2020 - 01.2023

Stock Associate/Cashier

Walmart
11.2018 - 02.2020

High School Diploma -

Ennis High School

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Jaela Gonzales