Jae'La Tellis
Summary
Detail-oriented Licensed Pharmacy Technician with experience in patient support, scheduling, and insurance processing. Strong communication and multitasking skills enhance operational efficiency in healthcare settings. Committed to delivering quality patient care and facilitating smooth office operations.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Direct rx
Troy
03.2025 - Current
- Prepared and dispensed medications following pharmacy protocols and safety guidelines.
- Managed inventory levels to ensure availability of essential medications and supplies.
- Assisted pharmacists in patient consultations and medication therapy management.
To Go Specialist
Olive Garden
10.2024 - Current
- Managed to-go order preparation and accuracy, ensuring timely service and customer satisfaction.
- Collaborated with kitchen staff to streamline order fulfillment processes for efficiency.
- Assisted in training new team members on best practices for to-go orders and customer service.
- Implemented quality control measures, enhancing food presentation and packaging standards.
- Responded to phone inquiries, accurately recording orders and providing information to customers.
Team Member
KFC
11.2022 - 02.2024
- Participated in training sessions for new employees when needed.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Assisted customers with product selection and ordering process.
Office Manager (Internship)
SR Audio Inc
08.2022 - 11.2022
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling and maintained accurate records in booking system, ensuring smooth operations.
- Monitored adherence to safety protocols in the front office, contributing to a secure environment for guests and staff.
- Assisted guests with special requests, meeting needs and enhancing overall guest satisfaction.
- Monitored adherence to safety protocols in front office, contributing to a secure environment for guests and staff.
Education
High School Diploma -
South Lake High School
Saint Clair Shores, MIAssociate of Applied Science - Nursing
Macomb Community College
Warren, MISkills
- Medication Guidance
- Prescription Management
- Billing support
- Point of sale systems
- Payment processing
- Bill computation
- Money handling
- Health code compliance
- Customer Service
- Adaptability and Flexibility
- Strong multitasking
- Team Collaboration
- Food handling
- Safe food handling
- High volume dining
- Upselling
Timeline
Pharmacy Technician
Direct rx
03.2025 - Current
To Go Specialist
Olive Garden
10.2024 - Current
Team Member
KFC
11.2022 - 02.2024
Office Manager (Internship)
SR Audio Inc
08.2022 - 11.2022
High School Diploma -
South Lake High School
Associate of Applied Science - Nursing
Macomb Community College