Jaelah Giles

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• Union Member
• Responsible for the maintenance and repair on tank farms, for the care and upkeep of all outside areas on tank farms and for interfacing with delivery drivers and airline customers
• Accept petroleum products into all storage facilities in accordance with ATA 103 established procedures and quality controls
• Train new employees as directed by supervisors
• Maintain Fuel inventories
• Perform periodic and scheduled inspections of equipment per the GPPM
• Ensure integrity of fuel hydrant systems in accordance with ATA 103 criteria and or Swissport GPPM
• Ensure quality control of fuel and facilities inspections in accordance with ASTM and ATA (103)
• Perform and assist mechanics for repairing and maintenance necessary to prevent functional breakdowns
• Assist with calibration of equipment
• Work on loading racks and fuel storage equipment
• Update records and inspection forms
• Complete paperwork as instructed by Supervisors
• Report discrepancy observed
• Inspect equipment and document, report discrepancies
• Perform quality control of fuel in accordance with ASTM and ATA standards
• Assist with clean up of fuel spills
• Clean and maintain the work area
• Worked closely with engineering teams to design custom solutions that met clients'' unique needs.
• Improved overall safety, implementing strict guidelines for the handling and storage of hazardous materials.
• Fostered a culture dedicated continuous improvement by regularly analyzing operational metrics.
• Collaborated with suppliers to negotiate favorable contracts, ensuring cost-effective procurement of fuel products.
• Evaluated new technologies to enhance fuel-efficiency capabilities, staying ahead of industry trends.
• Managed all aspects of fuel transportation logistics, coordinating effectively across multiple departments.
• Developed comprehensive training programs to educate team members on proper fuel handling procedures.

•Be knowledgeable about the product. Identify prospective customers, lead generation and conversion. Contact new and existing customers to discuss needs. Emphasize the features of products to highlight how they solve customer problems.

• Provided assistance to clients

• Answered phone and assisted clients with changes

• Explained products and benefits

• Resolved payment and order disputes

• Confirmed payments, refunds, etc.

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
• Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Assisting with administrative tasks such as filing and data entry
• Maintaining a professional and courteous demeanor with patients and staff
• Ensuring compliance with HIPAA regulations and other applicable laws.