Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaelee Hegney

Mandan,ND

Summary

Experienced after-school program leader dedicated to enhancing social skills and teamwork among children. Proven ability to mentor staff and volunteers while ensuring program compliance and student safety. Committed to promoting respect and curiosity in diverse learning settings.

Enthusiastic educator with a strong focus on individualized instruction and critical thinking. Known for developing age-appropriate activities that engage students and facilitate positive interactions. Ready to leverage experience in fostering inclusive educational environments.

Offering genuine interest in youth development and positive attitude towards collaborative work. Brings ability to quickly learn and adapt to program requirements while applying effective communication and organizational skills. Ready to use and develop skills in leadership and activity planning in After-School Program Leader role.

Developed strong leadership and communication skills in supportive educational setting, with focus on guiding and mentoring students. Known for effectively organizing activities and building rapport with both students and colleagues. Seeking to transition into new field, leveraging these transferrable skills to make positive impact in dynamic environment.

Experienced with creating and managing after-school educational activities that engage and inspire. Utilizes strong planning and organizational skills to develop programs that meet diverse student needs. Knowledge of fostering positive student interactions and maintaining safe, supportive environment.

Lead hospitality professional with proven effectiveness in managing guest experiences and ensuring welcoming environment. Adept at team collaboration, adaptable to changing needs, and focused on achieving results. Strong skills in communication, conflict resolution, and customer service, with reliable and supportive nature that drives team success.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.

Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.

Overview

3
3
years of professional experience

Work History

MAC After School Program Leader

Mandan Parks and Recreation
Mandan, ND
09.2025 - Current
  • Led daily activities and programs for children, fostering a positive learning environment.
  • Implemented educational games and activities to enhance social skills and teamwork among participants.
  • Supervised and guided staff and volunteers, ensuring adherence to safety protocols and program guidelines.
  • Developed engaging lesson plans that aligned with curriculum objectives and program goals.
  • Communicated effectively with parents regarding student progress, behavior, and program updates.
  • Created fun, age-appropriate activities for school-age children.
  • Monitored participant behavior, addressing conflicts promptly to maintain a safe environment for all children.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
  • Fostered a positive learning atmosphere by promoting respect, curiosity, cooperation among students.
  • Addressed diverse learning needs by adapting lesson plans to accommodate different learning styles and abilities.
  • Enhanced student academic performance with targeted homework help and study sessions.
  • Achieved significant improvements in students' social skills through regular group activities and discussions.
  • Provided individualized support and tutoring to students needing extra assistance.

Volunteer Peer to Peer

Peer to Peer Advisors
Mandan, ND
08.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Day Camp Leader

Triple Star
400 E Front St. Bismarck, ND
06.2025 - 08.2025
  • Coordinated daily activities and schedules for campers, ensuring smooth operation of camp programs.
  • Led group activities, fostering teamwork and social skills among participants.
  • Developed engaging lesson plans tailored to diverse age groups and interests.
  • Monitored camper safety and well-being, addressing concerns promptly and effectively.
  • Collaborated with parents to communicate camper progress and address any issues effectively.
  • Enhanced camper engagement by incorporating team-building activities and creative games into daily schedules.
  • Maintained accurate records of camper information, attendance, incident reports, and program evaluations for administrative purposes.
  • Fostered a positive and inclusive environment for all campers through attentive supervision and conflict resolution.
  • Provided first aid assistance when needed in compliance with established medical protocols.
  • Increased camper satisfaction by developing age-appropriate programming tailored to individual interests and abilities.
  • Promoted healthy habits among campers by encouraging active participation in physical activities throughout the day.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.

Lead Hostess/Food Runner

The Paddle Trap
Mandan, ND
05.2023 - 09.2024
  • Managed guest reservations and seating arrangements to optimize dining flow.
  • Trained new staff on customer service standards and operational procedures.
  • Coordinated communication between front-of-house and kitchen teams to enhance service efficiency.
  • Assisted in developing strategies to improve guest satisfaction and dining experiences.
  • Monitored wait times and adjusted seating plans to minimize delays during peak hours.
  • Oversaw daily operations, ensuring compliance with health and safety regulations in the dining area.
  • Created a welcoming atmosphere by engaging with guests and addressing their needs promptly.
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Enhanced guest experience by efficiently managing reservations and seating arrangements.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
  • Answered customer questions about hours, seating, and menu information.
  • Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.
  • Actively monitored dining room capacity to maximize seating opportunities while adhering to occupancy limits.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Completed daily side work and opening and closing duties without fail.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

Education

High School Diploma -

Mandan High School
Mandan, ND
01-2027

Skills

  • Positive reinforcement
  • Age-appropriate activities
  • Arts and crafts
  • Outdoor education
  • Parent communication
  • Special needs support
  • Group dynamics
  • Homework assistance
  • Child development
  • Attention to detail
  • Critical thinking
  • Individual and group instruction
  • Coaching and mentoring
  • Rule enforcement

Languages

English
Full Professional
Spanish
Limited Working

Timeline

MAC After School Program Leader

Mandan Parks and Recreation
09.2025 - Current

Day Camp Leader

Triple Star
06.2025 - 08.2025

Volunteer Peer to Peer

Peer to Peer Advisors
08.2023 - Current

Lead Hostess/Food Runner

The Paddle Trap
05.2023 - 09.2024

High School Diploma -

Mandan High School