Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelen Betts

Upper Marlboro,MD

Summary

I am a Hardworking and passionate job seeker with strong organizational skills eager to secure any position. I'm Ready to help the team achieve company goals and am an organized and dependable candidate who manages multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Apprentice Mechanic

McCloskey Mechanical
09.2022 - 12.2022
  • Took advantage of opportunities to learn new systems and repair procedures.
  • Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
  • Cleared work areas of debris and organized supplies to maintain safety and appearance.
  • Observed senior mechanics completing major repairs.
  • Operated mechanic's tools and shop equipment safely to prevent damage.
  • Kept personal appearance and all work areas neat and professional.

Retail Sales Associate

Home Depot
03.2022 - 09.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.4
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Crew

Chitpole
08.2021 - 02.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Completed milkshakes and ice cream desserts for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Crew

Wendys
06.2020 - 06.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Accurately operated cash register to process customer payments.
  • Supported great dining and meal experiences for guests.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

Associate in Business - Business Administration

Prince Georges Community College
Largo,MD
01.2024

High School Diploma -

Riverdale Baptist
Upper Marlboro, MD
06.2022

Skills

  • Mechanical Testing Instruments
  • Mechanical Measurements
  • New Construction
  • Belt Conveyors
  • Emergency Services
  • Testing Devices
  • Drill Cutters
  • Chisel Hammers
  • Isometric Drawing
  • Maintaining Clean Work Areas
  • Waste Reduction
  • Line Designs
  • Steel Cutting
  • Coupling and Uncoupling
  • Technical Documentation
  • Apprentice Supervision
  • Machine Guarding
  • Power Sanders
  • Rewards Programs
  • Portion Control
  • Kitchen Safety Standards
  • Government Standards
  • Ingredient and Food Preparation
  • Teamwork and Collaboration
  • Stocking and Replenishing
  • Workstation Setup and Breakdown
  • Daily Food Preparation
  • Portion Standards
  • Managing Orders and Deliveries
  • Dependable and Cooperative
  • Food Packaging and Labeling
  • Time Management
  • Surface Preparation
  • Cash Drawer Operations
  • Customer Relations
  • Food Assembly
  • Persuasive Selling
  • Managing Cash Register
  • Building Customer Loyalty
  • Merchandising and Display
  • Store Policies and Procedures
  • Safety and Cleanliness Standards
  • Folding Clothes
  • Suggestive Selling
  • Meeting Sales Goals
  • Order Processing
  • Engaging with Diverse Customers
  • Stockroom Upkeep
  • Item Ticketing and Pricing
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Flexible Hours
  • Ability to Lift 40 Pounds
  • Customer Service
  • Sales and Promotions
  • Computer Proficiency and Microsoft Office
  • Recipe Development
  • Equipment Purchasing
  • Instruction and Delegation
  • Quality Control and Oversight

Timeline

Apprentice Mechanic

McCloskey Mechanical
09.2022 - 12.2022

Retail Sales Associate

Home Depot
03.2022 - 09.2022

Crew

Chitpole
08.2021 - 02.2022

Crew

Wendys
06.2020 - 06.2021

Associate in Business - Business Administration

Prince Georges Community College

High School Diploma -

Riverdale Baptist
Jaelen Betts