JAELEN DINKINS
Brooklyn,NY
Summary
Demonstrated success in improving customer engagement and client visibility in website searches with effective search engine optimization strategies. Knowledgeable about marketing approaches improve business results and enable dramatic sales. Good research, data analysis and organizational skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Counter Staff Member
Chip City
03.2025 - Current
- Assisted in inventory management for optimal product availability and minimized waste.
- Enhanced customer satisfaction by providing friendly and efficient service.
- Collaborated with team members to provide seamless service during rush hours.
- Monitored equipment maintenance needs and reported issues promptly for timely repairs or replacements.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated flexibility by cross-training in multiple roles within the establishment, enabling efficient coverage during peak times or staff shortages.
- Prepared food items according to specific recipes, ensuring consistency in taste and presentation.
- Accurately handled cash transactions and maintained balanced cash drawer at the end of each shift.
Social Media Intern
The metropolitan museum of art
01.2023 - 01.2024
- Assisted in creating and executing social media campaigns to increase brand awareness.
- Generated ideas for original content that resonates with target audience.
- Organized online events and contests to engage current customers and attract new ones.
- Maintained a library of approved assets such as logos and photos for use in posts.
- Created reports summarizing performance metrics such as impressions, clicks, likes, shares.
- Evaluated existing content for accuracy and relevancy before publishing it online.
- Collaborated with marketing team members to ensure consistency of messaging across all channels.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Utilized Twitter and Facebook to promote products, services and content.
- Scheduled content for publication on social media at ideal times.
- Communicated clearly and concisely, both orally and in writing.
- Evaluated new emerging media or technologies and made recommendations for application within internet marketing or search marketing campaigns.
- Combined secondary data sources with keyword research to more accurately profile and satisfy user intent.
Curator
Brooklyn children's museums
01.2022 - 01.2023
- Involved creating and overseeing exhibits during this time.
- Maintained records related to all objects included in the museum's holdings.
- Provided guidance to curatorial staff members regarding the care of artifacts in storage or exhibition areas.
- Developed and implemented educational programs related to the collections in the museum.
- Drafted documents outlining guidelines for proper care of items contained within a collection.
- Created digital resources such as audio tours, videos, and interactive displays for visitors to explore collections.
- Supervised volunteers working on tasks associated with maintaining collections at the museum.
Education
Bachelor of Science - CST Computer Science
City Tech
Brooklyn, NY06.2025
Skills
- Cash handling expertise
- Upselling strategies
- Facility cleaning
- Product presentation
- POS operation
- Oral communication
- Public engagement
- Exhibit preparation
- Social media promotion
- Teamwork and collaboration
- Social media and promotions
- Social media posting
- Marketing analytics
- Brand awareness
- Visual storytelling
Timeline
Counter Staff Member
Chip City
03.2025 - Current
Social Media Intern
The metropolitan museum of art
01.2023 - 01.2024
Curator
Brooklyn children's museums
01.2022 - 01.2023
Bachelor of Science - CST Computer Science
City Tech
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