Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jaelen Hill

Fort Worth,TX

Summary






I am very determined and have a strong well to be a successful cyber security expert I have a strong passion for this field and have made it to my main focus is learning new skills and understanding the endless possibilities and routes of cyber security. Though I don't have all the experience yet I am more than willing to work hard and study countless hours to advance my knowledge and do what it takes to reach my main goal. I'm a dynamic professional with a proven track record at Costco Wholesale, excelling in customer service excellence. Leveraged task automation tools and exceptional time management skills to enhance operational efficiency and customer satisfaction. I have Demonstrated leadership in emergency situations, ensuring safety and compliance. I am Professional with strong background in customer service and operational support, ready to excel in fast-paced environment. Employers would say known for exceptional teamwork, adaptability, and results-driven mindset. Skilled in handling customer interactions, managing inventory, and supporting store operations. One thing i can confidently say about myself is I'm Dependable and effective in meeting evolving demands and achieving collective goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Assistant

Costco Wholesale
11.2022 - Current
  • Educated customers about store policies and procedures to ensure smooth operations.
  • Processed transactions accurately and handled cash with care.
  • Monitored checkout lines to minimize wait times for customers.
  • Organized merchandise on shelves to create an appealing shopping environment.
  • Worked flexible schedule and extra shifts to meet business needs.


Shift Manager

Dogtopia of Dulles
06.2020 - 10.2022
  • Implemented customer feedback initiatives for improved service quality.
  • Scheduled staff shifts to maintain optimal coverage during peak hours.
  • Conducted safety inspections to ensure compliance with health regulations.
  • Facilitated team meetings to discuss performance metrics and strategic objectives.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed, calls, emails from various pet owners, companies, and potential clients

Education

High School Diploma -

Redwood High School
Castro Valley, CA
06-2018

Skills

  • Task automation tools
  • Register preparation
  • Client communication
  • Responsive web design
  • Time management skills
  • Customer service excellence
  • Data entry
  • AWS Cloud Practitioner
  • Microsoft Word
  • Microsoft office

Certification

  • A Class C fuel operator
  • AWS Cloud practitioner
  • CPR/AED Certification

Interests

  • Team Sports
  • Hiking
  • I like trying new recipes and food trends
  • Video Gaming
  • Music
  • Mindfulness Practices
  • Artificial Intelligence (AI) and Machine Learning
  • Web Development and Design
  • I like working with my hands and fixing things
  • Animal Care

Timeline

Front End Assistant

Costco Wholesale
11.2022 - Current

Shift Manager

Dogtopia of Dulles
06.2020 - 10.2022
  • A Class C fuel operator
  • AWS Cloud practitioner
  • CPR/AED Certification

High School Diploma -

Redwood High School
Jaelen Hill