Jaelene Orsatelliz
Lynn,USA
Summary
Community organizing professional with a strong focus on team collaboration and delivering impactful results. Experienced in event planning, volunteer coordination, and fostering effective communication to drive community engagement. Reliable and adaptable, with a proven ability to ensure smooth operations and create positive community outcomes. Known for problem-solving skills and cultivating a collaborative environment that empowers teams to achieve shared goals.
Overview
9
9
years of professional experience
Work History
Family & Community Coordinator
Lynn Public Schools
09.2023 - Current
- Build and maintain a welcoming environment for families to access school information and resources and welcome new students and families to the school
- Build, support, and maintain open, positive, and proactive communication with families about their goals and expectations for student learning and communicate school goals and expectations for student learning in ways that diverse families and community members can understand
- Build, support, and maintain communication between educators and families on various topics, including, but not limited to: attendance, disabilities, abuse, or poverty, student truancy, misbehavior and/or delinquency
- Organize and provide current information/paperwork such as, school procedures, instructional programs, Title 1 funding and roles of administrators and staff, to parents through direct contact, newspapers, and online means
- Translate and disseminate school notices
- Serve as Interpreter and/or Translator for non-sensitive information that does not involve individual student's achievement and/or behavior
- Assist with family-focused events, programs, and professional development workshops
- Attend and participate in Family and Community Coordinator meetings
- Attend non-IEP Meetings with families (i.e., admitting, behavioral and/or health, suspension hearings etc.)
- Maintain appropriate documentation regarding communication in the student information system (SIS)
- Ability to work effectively with teachers, support staff, and parents and advocate for children in order to effectively problem solve
Executive Assistant/Project Coordinator
LifeScene (Family & Children's Service)
06.2022 - 08.2023
- Identified key issues of importance that needed the attention of the Executive Director and provided recommendations on appropriate follow-up
- Supported the operations of LifeScene including logistical planning, preparation of electronic materials, and orchestration of all Executive team meetings and activities/events
- Prepared and wrote correspondence, prepared reports, and coordinated smaller scale projects
- Served as a reliable and trusted agency professional with high integrity and independently acted on confidential and sensitive communications(emails, leadership meeting materials, etc.) while partnering with the broader team to provide administrative and operational guidance
- Conducted timely email and calendar management, including responding to all meeting invitations, independently resolving conflicts; WebEx, Zoom and Microsoft Team hosting and facilitation for the Executive Director
- Developed organizational charts and visual aids to enhance written communication, assured compliance of written and digital materials were accessible and utilized various tools and methods to strengthen communication within the agency
- Partnered with Department Directors and other area office staff to obtain information and communicate with other departments
- Supported the Human Resource manager as it pertains to the staff engagement committee
Project Success Intern
LifeScene (Family & Children's Service)
09.2022 - 12.2022
- Supervised youth in Project Success, provided academic support, and developed a goal and action plan for each participant, and built rapport with youth
- Planned and facilitated weekly team and group planning meetings and coordinated social justice workshops and recreational activities, lesson plans, and program development
- Supported and coordinated with mentors and engaged in set-up and clean-up to ensure programming is offered in a clean and safe environment
- Assisted with participant recruitment and outreach working in partnership with local schools and community partners
- Reached out to appropriate referral sources to obtain referrals and provided consistent follow-up
Mentor/Coordinator
Salem State University
01.2022 - 05.2022
- Attended weekly meetings to train, plan, and prepare activities for the program and responded to faculty and staff concerns about students
- Assisted students and community members on and off campus by answering any questions or concerns about navigating the university, understanding policies, seeking resources relative to their needs, and advocating for themselves appropriately
- Helped collect and analyze evaluation data, later utilizing this in final reports for journal submission and a regional conference presentation
Receptionist
Pediatric Healthcare Associates
08.2021 - 05.2022
- Greeted Patients, answered phones, scheduled patient appointments, and prepared and maintained medical charts
- Followed all HIPAA compliance, privacy, and confidentiality standards accurately
- Verified insurance eligibility and health care coverage of the patients and collected copays and payments prior to beginning of appointments
Compliance Clerk
St. Jeans Credit Union
08.2019 - 07.2021
- Assisted VP of Compliance in monitoring compliance activities of all departments to ensure its effectiveness
- Under the direction of the VP of Compliance, conducted periodic internal reviews/audits to ensure that compliance procedures are being followed
- Responded to incident reports and questions regarding BSA as deemed necessary
- Reviewed OFAC exceptions daily and reported exceptions to the VP of Compliance
- Reviewed CTRs to ensure completion prior to queuing
Teller/Receptionist
St. Jeans Credit Union
05.2016 - 07.2019
- Assessed accounts for fraud through Client Central and completed bank verifications
- Utilized Digital Insight for online banking
- Provided account information to customers
- Counted and packaged currency, received deposits and loan payments, cashed checks, and answered questions in person or via telephone
- Opened accounts, scanned, and filed documents needed for due diligence
- Trained for Member Service Representative position
Education
B.S. - Psychology with Social Work Minor
Salem State University
Salem, MA05.2023
Skills
- Bilingual Communication Skills in English and Spanish
- Microsoft Office Proficiency
- Strong Team Collaboration & Leadership
- Detail-Oriented & Task Prioritization
- Fast-Paced Environment Adaptability
- Relationship & Network Building
- Conflict Resolution & Problem-Solving
- Calendar & Time Management
- Fundraising & Executive Support
- Certified in CPR/AED
- Self-Motivated & Flexible
- Administrative & Office Management
Timeline
Family & Community Coordinator
Lynn Public Schools
09.2023 - Current
Project Success Intern
LifeScene (Family & Children's Service)
09.2022 - 12.2022
Executive Assistant/Project Coordinator
LifeScene (Family & Children's Service)
06.2022 - 08.2023
Mentor/Coordinator
Salem State University
01.2022 - 05.2022
Receptionist
Pediatric Healthcare Associates
08.2021 - 05.2022
Compliance Clerk
St. Jeans Credit Union
08.2019 - 07.2021
Teller/Receptionist
St. Jeans Credit Union
05.2016 - 07.2019
B.S. - Psychology with Social Work Minor
Salem State University
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