Jaeli Eby
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Assistant
Harding University
08.2023 - Current
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Collaborated with campus security to maintain a safe living environment for all residents.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Head Shift Lead
Crumbl Cookie
06.2021 - 08.2024
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed cash and credit card transactions accurately using POS software.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delegated daily tasks and responsibilities.
Nanny
ReStyled Spaces
06.2017 - 12.2022
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Demonstrated empathy and kindness to display positive character traits.
- Played games and read books to children, limiting tv and mobile device time.
- Organized and cleaned the home after activities for a tidy home when the parents arrived.
Education
Bachelor of Science - Child Development
Harding University
Searcy, AR05.2026
High School Diploma -
Hazel Green High School
Hazel Green, AL12.2022
Skills
- Problem solving
- Compromising
- Communicating
- Time management
- Food handling
- Cashiering
- Upselling
- Inventory control
- Crew Leadership
- Staff education and training
Affiliations
- Harding University Students For Life Vice President
- Harding University Family and Consumer Science Advisory Board
- Harding University Campus Security Authority
Certification
- CPR Certified
- Food Handler Certified
Volunteer Work
- 60 hours of volunteering at ARcare in Searcy, Arkansas
- Volunteer work at Sparrows Promise with Students For Life
- Volunteer work at Harding Place
References
- Captain Robert David: (501) 517-2930
- Lisa Fields: (317) 753-7077
- Shauna Perry: (801) 857-8516
Timeline
Resident Assistant
Harding University
08.2023 - Current
Head Shift Lead
Crumbl Cookie
06.2021 - 08.2024
Nanny
ReStyled Spaces
06.2017 - 12.2022
Bachelor of Science - Child Development
Harding University
High School Diploma -
Hazel Green High School
- CPR Certified
- Food Handler Certified
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