Jaelie Sanchez
Covina,CA
Summary
Customer service professional with over 3 years of experience in business administration and client support. Skilled in building positive relationships, resolving issues efficiently, and delivering high-quality service that ensures customer satisfaction. Enthusiastic, adaptable, and committed to creating exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Pipe Pros Plumbing Inc
03.2022 - Current
- Managed scheduling and coordination of appointments for services.
- Collaborated with team members to address client inquiries, enhancing customer satisfaction through timely responses.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Educator
Right At School LLC
08.2023 - 01.2024
- Contributed to school events and activities, sparking student engagement and collaboration.
- Assisted in developing lesson plans to enhance student learning experiences.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with other educators to develop and revise curriculum.
Customer Service Cashier
Porto's Bakery And Cafe
09.2022 - 07.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication.
- Maintained organized cash register area, ensuring compliance with company policies and procedures.
- Assisted in training new cashiers on operational best practices and customer service standards.
Education
Associate of Arts - Psychology
Citrus College
Glendora, CA06-2025
Skills
- Customer service
- Administrative support
- Computer proficiency
- Customer and client relations
- Documentation and recordkeeping
- Scheduling and calendar management
Timeline
Educator
Right At School LLC
08.2023 - 01.2024
Customer Service Cashier
Porto's Bakery And Cafe
09.2022 - 07.2023
Administrative Assistant
Pipe Pros Plumbing Inc
03.2022 - Current
Associate of Arts - Psychology
Citrus College
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