Jaelin Peterson
Rock Hill,SC
Summary
Motivated administrative professional with experience supporting design teams through scheduling, project coordination, and client communication. Skilled in organizing workflows, managing office tasks, and assisting with day-to-day project needs. Combines a foundation in creative design, space planning, and material selection with strong organizational skills to support seamless project workflows and creative team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometrist/ Shift Lead
Eyemart Express
07.2023 - Current
- Supported brand and sales initiatives through patient education.
- Handled conflict resolution and patient issues.
- Managed inventory for lenses, frames, and supplies.
- Maintained compliance with HIPAA, state board regulations, and company standards.
- Ensured accurate and compliant Electronic Health Record documentation for patient encounters.
- Maintained up-to-date knowledge, verified patients' vision and medical insurance eligibility, and supported the billing process.
- Collaborated with the doctor's office and optical sales team to support daily exam scheduling, patient flow, and optical sales goals.
Concierge (Temporary Position)
Somebry Baxter Village
05.2023 - 08.2023
- Delivered front desk and guest services in a residential community, ensuring resident and guest satisfaction.
- Handled phone, email, and in-person communication in a professional, kind manner.
- Scheduled maintenance, set appointments, and arranged deliveries/pick-ups for medication and supplies.
- Maintained security and confidentiality of resident information, while ensuring a welcoming environment.
Baker/ Manager
Small Cakes Cupcakery and Creamery
09.2021 - 02.2023
- Independently worked each shift, and operated the payment system.
- Took photos and managed social media account.
- Participated in meetings, discussing and collaborating with team members to create designs and recipes.
- Helped customers with any questions and gave detailed descriptions regarding our products.
- Multitasked between baking, icing cupcakes, helping customers, and answering phone calls.
- Communicated with customers via phone, email, and social media.
- Documented inventory and maintained an organized, clean area.
- Set appointments with customers, maintained contact information, and scheduled orders.
Education
AA - Computer Programming
York Technical College
Rock Hill, SC06.2026
High School Diploma -
Rock Hill High School
Rock Hill, SC05.2022
Skills
- Customer Service
- Clear Communication
- Team Collaboration
- Reliability
- Time Management
- Organization
- Detail-Oriented
- Document Management
- Multitasking
Certification
OSHA 10
Timeline
Optometrist/ Shift Lead
Eyemart Express
07.2023 - Current
Concierge (Temporary Position)
Somebry Baxter Village
05.2023 - 08.2023
Baker/ Manager
Small Cakes Cupcakery and Creamery
09.2021 - 02.2023
AA - Computer Programming
York Technical College
High School Diploma -
Rock Hill High School