Jaelly Franco
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Team Member
Planet Fitness
Martinez, Ga
06.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Completed all reception work, and assisted patrons with any membership questions.
- Remained well-versed in membership offers, to expertly answer any questions.
Team Lead
Smoothie King
09.2022 - 04.2023
- As Team Lead my goals were to ensure customer satisfaction and positive employee interactions
- I was given charge to open and close the store
- Opening the store required arriving early, prepping products for consumption, and reviewing the production goals set by the manager
- I was responsible for properly closing the store each night
- Closing the store consisted of completing the end-of-day transactions, closing out the registers, preparing products and storefront for the following day, and cleaning all equipment, windows, floors, and kitchen
- As well as securing the store before leaving
- I provided excellent customer experience by creating smoothies ensuring the quality of the product, and individualization for each customer
- I was quick, efficient, and a good multi-tasker
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
High School Diploma -
Grovetown High School
Grovetown, GA05.2024
Skills
- Communication (Debate president for 3 years)
- Leadership (Debate president for 3 years)
- Proficient Spanish Literacy (Taken 4 years of Spanish including AP)
- Public Speaking (Debate president for 3 years)
Accomplishments and activities
- Debate President (2020-2024)
- Honor's Graduate
Volunteer History
- Worship Leader, I have been faithfully volunteering at my church for the past 6yrs. I volunteer on Wednesday nights, Sunday mornings, and special events. I assist in leading the worship portion of our church's service. I volunteer an average of 3-4 Sundays and 3-4 Wednesdays a month.
- Project Life, In the summers I serve at my church's non-profit Project Life. It is an outreach to community members requiring assistance. I assisted in providing customers with clothes, food, and any other required items. I Provided patrons with positive and uplifting experiences, promoting a fun and inclusive environment for both volunteers and patrons. When working in the back of the store, I assisted in sorting through clothes, organizing the donated food, and cleaning the store at closing.
References
- Rodney & Lawanda Myer, Smoothie King, (706) 869-5858
- Amy Maxwell, Project Life Director, Pastoramy@newlifeeveryday.com, (706) 840-4002
- Brett Carter, Teacher and Debate coach, brett.carter@ccboe.net, (706) 447-2102
Timeline
Team Member
Planet Fitness
06.2024 - 08.2024
Team Lead
Smoothie King
09.2022 - 04.2023
High School Diploma -
Grovetown High School