Jaely Martin
Antlers
Summary
Dynamic and results-oriented professional with a proven track record at Pushmataha County Court Clerk's Office. Excelled in file and database management and demonstrated exceptional interpersonal skills. Achieved a significant improvement in case file accuracy and customer service satisfaction. Expert in administrative tasks and fostering positive relations with the public and colleagues alike.
Overview
8
8
years of professional experience
Work History
Deputy Court Clerk
Pushmataha County Court Clerk's Office
Antlers
10.2020 - 12.2023
- Processed payments for fines and fees associated with legal proceedings.
- Trained new staff on court procedures and document handling practices.
- Greeted visitors to the courthouse and directed them to appropriate offices or personnel.
- Managed correspondence between the court office and other government agencies.
- Distributed court documents to the appropriate attorneys and case parties.
- Entered court documents into case files, both electronically and physically.
- Ensured security protocols were followed in handling sensitive materials or confidential information.
- Managed jury selection and service processes, including juror notifications.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Entered data into computerized case management system to maintain accurate records.
- Assisted in the preparation of legal documents, including subpoenas and warrants.
- Performed administrative tasks such as copying documents or scheduling appointments.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Ensured all court fees and fines were collected and properly recorded.
- Provided customer service to the public regarding court procedures and case status.
- Recorded vital and fiscal records and accounts.
Carhop Server
Wright's Drive In
Durant
08.2017 - 09.2020
- Participated in regular training sessions on food safety practices.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Kept work areas clean and organized throughout shift.
- Assisted other team members when needed during busy times or special events.
- Processed payments, handling cash and credit transactions with precision.
- Answered product and order questions accurately and professionally.
- Collaborated with team members to streamline service and reduce wait times.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Performed vehicle-side service with a smile, enhancing the dining experience.
Cashier
JP Oil Company
Hugo
10.2015 - 10.2017
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers promptly and responded to questions.
- Stocked shelves with merchandise when needed.
- Checked personal identifications during alcohol and tobacco sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Education
High School Diploma -
Soper Highschool
Soper, OK05-2017
Skills
- Filing
- Records retrieval
- Problem-solving
- Strong interpersonal skills
- Telephone etiquette
- Verbal and writing communication
- Administrative tasks
- File and database management
- Excellent customer service
- Strong work ethic
Timeline
Deputy Court Clerk
Pushmataha County Court Clerk's Office
10.2020 - 12.2023
Carhop Server
Wright's Drive In
08.2017 - 09.2020
Cashier
JP Oil Company
10.2015 - 10.2017
High School Diploma -
Soper Highschool
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