Jaelyn Baptiste
Burillville,RI
Overview
3
3
years of professional experience
Work History
Parks Groundskeeper
Department of Environmental Management
04.2024 - Current
- Maintained hiking trails using a variety of landscaping equipment including blowers, trimmers, and weed whackers.
- Refreshed trail markings to enhance navigation and enjoyment of guests.
- Collaborated with co-workers on new ideas for improving the appearance of the grounds.
- Moved waste paper and other trash from premises to designated areas.
- Adhered strictly to safety protocols when operating machinery or working with hazardous materials.
- Painted a variety of directional signs and buildings to preserve appearance of park.
- Patrolled regularly to ensure guest safety and compliance with regulations.
Overnight Lodge Attendant
Appalachian Mountain Club
10.2023 - 04.2024
- Oversaw front desk operations and addressed patron's needs in a fast-paced environment.
- Completed point of sale operations, facilitated guest check ins, and answered inquiries by phone.
- Responded quickly to incidents and security concerns, notifying proper authorities when necessary.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Secured and locked rooms and buildings when necessary, ensuring safety of guests and employees.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Completed prompt snow removal and salting of icy areas during and after weather events.
- Maintained and regularly fed a biomass furnace to ensure proper heating of facility.
Campground Clerk
Department Of Environmental Management
04.2022 - 10.2023
- Greeted and assisted guests by providing information and guidance to campground visitors.
- Utilized reservation software to check in customers; accurately documented patron information such as license plates, guest names, and pet details.
- Maintained active knowledge of campground amenities and rules to enthusiastically market activities and services.
- Directed guests through the entrance and exit gates, programmed and deleted gate codes as needed.
- Maintained presentation of front desk; stocked brochures and maps, and cleaned throughout the day.
- Generated onsite camping reports for Groundskeepers and Park Rangers in order to keep them informed.
- Quickly and accurately disseminated information about noise complaints and other safety concerns to Park Rangers and Management.
Education
Highschool Diploma -
TEC Connections Academy
Walpole, MA01.2022
Skills
- Point of Sales
- Customer Service
- Computer Skills
- Merchandise Stocking
- Cleaning and sanitizing
- Landscaping
- Grounds Maintenance
- Indoor and Outdoor Painting
- Incident Reporting
- Emergency Response
Timeline
Parks Groundskeeper
Department of Environmental Management
04.2024 - Current
Overnight Lodge Attendant
Appalachian Mountain Club
10.2023 - 04.2024
Campground Clerk
Department Of Environmental Management
04.2022 - 10.2023
Highschool Diploma -
TEC Connections Academy