Jaelyn Brown
Cincinnati,USA
Summary
Creative professional with experience in consumer research, public relations, and digital media. Proven ability in hospitality management and content creation, focusing on research-driven storytelling and brand engagement within travel industries.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon/TransWorld
Cincinnati, USA
01.2025 - Current
Assistant Manager
Activate Oakley
Cincinnati, USA
01.2025 - 07.2025
- Trained new employees to enhance understanding of company policies and customer service standards.
- Maintained clean and organized store environment to improve customer experience.
- Managed inventory through precise stock tracking and reporting.
Catering Server
Funky's
Cincinnati, USA
01.2021 - 01.2025
- Served food and beverages to guests, enhancing their overall dining experience.
- Communicated guest needs to staff, ensuring prompt service and satisfaction during events.
- Arranged catering spaces for events, creating inviting atmospheres that contributed to guest enjoyment. for events and functions.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Packed and prepared leftover food for transportation after events.
College of Communication and Info (CCI) Ambassador
Kent State College of Communication and Info
Kent, Ohio
09.2022 - 05.2024
- Traveled abroad and stateside to represent CCI and share firsthand lived student experiences.
- Researched firsthand student experiences through social media trends, man on the street interviews, surveys, and insights into daily life.
- Facilitated discussions about student experiences with families and incoming freshmen during events.
Communications and Outreach Officer
Flash Pole Fairies
08.2022 - 05.2024
- Maintained contact lists and produced correspondence memos, letters, and forms to ensure effective communication.
- Provided information and support to potential members by promptly addressing questions and requests.
College of Communication and Info Comm Assistant
Kent State College of Communication and Info
Kent, Ohio
01.2021 - 03.2021
- Managed social media platforms to enhance engagement through content creation and direct interaction with followers.
- Coordinated logistics and materials for staff and committee meetings to ensure efficient execution of events.
- Proofread and edit documents for accuracy and grammar.
- Ordered and distributed office supplies while maintaining compliance with fixed office budget.
- Established a comfortable living/learning community for students of all backgrounds.
Mentor and Navigator
Kupita/Transiciones
- Supported 6+ freshman of color in navigating a PWI by equipping them with skills, tools, and advice to successfully graduate.
- Conducted regular check-ins to address questions and concerns, ensuring freshman had necessary resources for a successful first year.
- Kupita/Transiciones (K/T) is a free program that includes a cultural orientation, transition experience and year-long mentoring program for newly admitted and transfer students of color.
Education
Bachelor of Arts - Communication Studies, Public Relations
Kent State University
Kent, Ohio 08.2020 - 05/2024
Skills
- Instagram Metrics
- Instagram Content Creation
- Microsoft Word
- Microsoft Power Point
- Canva Content Creation
- Event Coordination
- Project Management
Timeline
Delivery Driver
Amazon/TransWorld
01.2025 - Current
Assistant Manager
Activate Oakley
01.2025 - 07.2025
College of Communication and Info (CCI) Ambassador
Kent State College of Communication and Info
09.2022 - 05.2024
Communications and Outreach Officer
Flash Pole Fairies
08.2022 - 05.2024
College of Communication and Info Comm Assistant
Kent State College of Communication and Info
01.2021 - 03.2021
Catering Server
Funky's
01.2021 - 01.2025
Bachelor of Arts - Communication Studies, Public Relations
Kent State University
08.2020 - 05/2024
Mentor and Navigator
Kupita/Transiciones