Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaelyn Fricke

Summary

Motivated service industry professional with exceptional social skills, communication abilities and customer service background. Dedicated to creating an inviting environment for both guests and staff, and pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bar Manager

Effigy Salon & Lounge
08.2021 - Current
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Bartender

Fitz's Four Leaf Clover
08.2021 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.

Bartender

Fitz's Thirsty Irishman
08.2021 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Assistant Bar Manager

Fitz's Spare Keys
03.2018 - 06.2021
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.

Education

Bachelor of Science - Psychology & Sociology

Northern Illinois University
Dekalb, IL
05-2022

Skills

  • Clear communication
  • Conflict resolution
  • Outgoing personality
  • Customer relationship building
  • Team collaboration
  • Sales promotion

Certification

  • Illinois BASSET Certification - 2021-Current
  • ServSafe Illinois Food Handler Certification - 2021-Current

Timeline

Bar Manager

Effigy Salon & Lounge
08.2021 - Current

Bartender

Fitz's Four Leaf Clover
08.2021 - Current

Bartender

Fitz's Thirsty Irishman
08.2021 - Current

Assistant Bar Manager

Fitz's Spare Keys
03.2018 - 06.2021

Bachelor of Science - Psychology & Sociology

Northern Illinois University

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