Jaelyn Lennon
8715 Belle Rive Blvd Jacksonville
Summary
Proven hospitality expert with a knack for service prioritization and a keen eye for detail, demonstrated during tenure at Coop 303 with a record event gross sales of $8k. Excelled in fostering warm client relationships and managing high-stakes environments, showcasing dependable leadership and POS system proficiency.
Overview
8
8
years of professional experience
Work History
Server
Coop 303
02.2022 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
- Preformed reserve wine list presentation.
- Executed BEO blue print and helped facilitate large parties.
- Highest gross sales on an event: $8k
- Robust menu presentation: Offering substitutions for allergies, holidays/celebrations
Server
ABBQ
04.2020 - 02.2022
- Learned how to cultivate warm relationships with regular clientele.
- Assisted in house catering manager. Setting up and breaking down company van, while being on-site to ensure guest satisfaction.
- Memorizing Daily/Weekly specials when prompted.
- Marking the table for timely delivery of orders and neat dining experience.
Shift Leader
Whits Frozen Custard
03.2017 - 04.2020
- Oversaw daily cash handling procedures, maintaining accurate inventory records and minimizing discrepancies.
- Promoted to keyholder at 17 years of age.
Education
Associate of Arts - Business And Communications
FSCJ
05-2026
High School Diploma -
Atlantic Coast High School
06-2020
Skills
- Hospitality service expertise
- Service prioritization
- Attention to detail
- Dependable
Timeline
Server
Coop 303
02.2022 - Current
Server
ABBQ
04.2020 - 02.2022
Shift Leader
Whits Frozen Custard
03.2017 - 04.2020
Associate of Arts - Business And Communications
FSCJ
High School Diploma -
Atlantic Coast High School
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