Jaelyn McChristian
San Bernardino,CA
Summary
Accomplished professional with a robust background in security and customer service, including a pivotal role at GardaWorld Security. Expert in patrolling and behavioral management, demonstrated through effective crisis escalation and fostering client relationships. Achieved significant improvements in safety protocols and customer satisfaction, leveraging legible report writing and superb surveillance skills.
Overview
7
7
years of professional experience
Work History
Security Guard
GardaWorld Security
07.2021 - Current
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored trucking gate, checked drivers in and out,
Direct Support Professional Caregiver
Crossroads Daycare
10.2023 - 04.2024
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Built strong relationships with clients to deliver emotional support
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored clients' overall health and well-being and noted significant changes.
Security Guard
Allied Universal Security Services
08.2020 - 07.2021
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Jam Team
Amazon
03.2019 - 08.2020
- Operated heavy machinery throughout warehouse
- Completed special cuts, grooves and bevels to produce desired looks.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Trained newly hired employees on machine operations and control set ups, explaining safety procedures to prevent injuries.
Cashier
McDonald's
05.2017 - 03.2019
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
GED -
Cajon High School
San Bernardino, CA06.2019
Skills
- Legible report writing
- Patrolling
- Security operations experience
- Superb surveillance skill
- Behavioral Management
- Indirect Patient Care
- Transportation
Timeline
Direct Support Professional Caregiver
Crossroads Daycare
10.2023 - 04.2024
Security Guard
GardaWorld Security
07.2021 - Current
Security Guard
Allied Universal Security Services
08.2020 - 07.2021
Jam Team
Amazon
03.2019 - 08.2020
Cashier
McDonald's
05.2017 - 03.2019
GED -
Cajon High School
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