Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelyn Ramchatesingh

Houston,TX

Summary

Proven problem-solver and efficient data entry specialist, excelled at Percepta by mastering software systems and enhancing customer satisfaction. At Sagis, surpassed performance targets, showcasing exceptional accuracy and speed. Skilled in creating safe, nurturing environments for children at Little Tots Learning Center, demonstrating outstanding customer support and communication skills.

Overview

4
4
years of professional experience

Work History

Call Center Representative

Percepta
11.2023 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Data Entry Specialist

Sagis
11.2022 - 11.2023
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.

Daycare Teacher

Little Tots Learning Center
01.2021 - 11.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Education

Highschool Diploma -

Stony Point Highschool
Round Rock, TX
05.2019

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Call center customer service
  • Resolving issues

Timeline

Call Center Representative

Percepta
11.2023 - Current

Data Entry Specialist

Sagis
11.2022 - 11.2023

Daycare Teacher

Little Tots Learning Center
01.2021 - 11.2022

Highschool Diploma -

Stony Point Highschool
Jaelyn Ramchatesingh