Dynamic professional with exceptional customer relations skills. Proven ability to enhance guest satisfaction and loyalty through effective teamwork and attention to detail.
Overview
3
3
years of professional experience
Work History
Front and Back Staff
Chick-fil-A
Beckley, WV
02.2023 - 04.2026
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
Trained new staff on operational procedures, promoting consistency and adherence to company standards.
Managed inventory levels effectively, reducing waste and optimizing stock availability for peak hours.
Collaborated with team members to enhance workflow efficiency during high-volume periods.
Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
Assisted in food preparation processes, ensuring adherence to safety and quality guidelines.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
Associate of Applied Science - Radiologic Technology
University of Charleston
Beckley, WV
05-2028
Skills
Strong teamwork
Cleaning and organization
Cleaning skills
Customer relations skills
Cash handling
Sales experience
Leadership qualities
Employee mentoring
Timeline
Front and Back Staff
Chick-fil-A
02.2023 - 04.2026
Associate of Applied Science - Radiologic Technology
Back of the House (BOH) Staff / Bar Station at Vite and Go Foods Inc. (Max’s Restaurant-Roxas)Back of the House (BOH) Staff / Bar Station at Vite and Go Foods Inc. (Max’s Restaurant-Roxas)