Summary
Overview
Work History
Education
Skills
Timeline
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Jaelynn Liaiga

Buckeye,AZ

Summary

Driven and dynamic professional with a proven track record in customer service and management, honed across roles at Walmart and Amazon. Excelled in team collaboration and critical thinking, significantly enhancing customer satisfaction and operational efficiency. Skilled in picking, packing, and maintaining high standards of organization, demonstrating a strong ability to learn and adapt.

Overview

6
6
years of professional experience

Work History

ECOM

Funko
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Warehouse Worker

Amazon
07.2023 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Worked with a team in order to fulfill customer needs.
  • Unloaded trucks manually or by using a forklift.

Online Personal Shopper

Walmart
07.2022 - 06.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Team Leader

Walmart
04.2022 - 07.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Managed and helped a team of stocking associates.
  • Gave feedback with a positive attitude when needed.

Cashier

Walmart
04.2019 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Developed customer service skills in order to meet customer satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Education

High School Diploma -

Copper Canyon High School
Glendale, AZ

Skills

  • Customer Service
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Management
  • Willing to Learn
  • Team Collaboration
  • Critical Thinking
  • Decision-Making

Timeline

ECOM

Funko
11.2024 - Current

Warehouse Worker

Amazon
07.2023 - 11.2024

Online Personal Shopper

Walmart
07.2022 - 06.2023

Team Leader

Walmart
04.2022 - 07.2022

Cashier

Walmart
04.2019 - 09.2019

High School Diploma -

Copper Canyon High School

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Jaelynn Liaiga